"Registered"

Registered, subscribed to get 10% off. As a result, the discount is not on all products. Wasted time.

"Wrong goods supplied"

Wrong goods supplied - we ordered a Xmas snowflake and were sent a totally different product, much cheaper and different size. Contacted Cazaar and the supplier and they were useless. Copied the details of what we were buying and what we got to the support departments at Cazaar and their supplier and got no response. Avoid this company.

"I found the delivery company unable/unwilling to help, "

I love Fancy Dress were a pleasure to deal with. Clear instructions of what I needed to adhere to, extremely helpful and went above and beyond to ensure that a replacement costume will arrive in time for our Christmas Nativity. Cannot praise this company & it's staff enough. Very Professional

"Great product and customer service"

Great product and customer service. I will definalty be purchasing from them again in the future
- Karla

"Customer Service above and beyond!"

Customer service comes to the fore when something goes wrong (for whatever reason) but is remedied promptly and efficiently by the supplier. In my case a "stray" urgent parcel. Ms Melanie Bennett (Cazaar) addressed my issue regarding an incompetent local collection point and overcame the problem to my extreme satisfaction and beyond my expectation. Listened, empathised and provided a quick, effective and satisfactory solution. Now that IS customer service. I cant same the same for EBay "customer service" (non existent) courier or local collection point. Goods were completely as expected and good value for money. "It was alright on the night"

"Great Customer Service"

I accidentally ordered the wrong size and Melanie sorted it out straight away over the phone. Great customer service

"Brilliant shop"

Brilliant shop. Melanie and Charlotte went above and beyond with their customer service.The material is brilliant and very competitive prices. Will not hesitate to come back and recommend to anyone. Thanks ladies and gent!💫

"I needed a 70's outfit at the last…"

I needed a 70's outfit at the last minute and decided to visit the warehouse just to see what I could get!!
Melanie could not have been more helpful and she was very knowledgeable with regards to sizings and garment care. I came away with a very reasonably priced complete outfit for that evening. Thank you Cazaar and a very big thank you to Melanie for all her help!

"Good product"

Good product, time frame of delivery was good too. Good feedback and customer service

"I purchased two HOMCOM bookshelves from…"

I purchased two HOMCOM bookshelves from Mhastar on Cazaar, and I am deeply disappointed. The shelves arrived with white paint stains on the sides and dark brown paint on the front, making them look absolutely terrible. We paid £200 for both, and as a "gesture of goodwill," we were offered a mere £15 refund—what a joke! Avoid this seller at all costs; it's a waste of time and money.