WePark InMiami
Jacqueline Edman
"Safe and easy parking."
It was easy to park. Shuttle to and from the port.The drivers were knowledgeable and polite. Will use WePark again. Thank you for great service.
Brenda Newman
"Don’t use this company!"
We missed the first van for pickup. They said 25 minutes for the next one. With repeated phone calls we ended up taking a taxi with other people after 2 hours. Their sister van company came through 5 times. They kept lying about a van coming.
Kristen Shafer
"No Shuttle for Return Trip"
When we arrived, it wasn't clear how to check in. We waited in line awhile before deciding to walk around and see if there was an official place to check in. The wait for the shuttle to the boat was longer than anticipated, so we were late for our boarding time. Then on the way back, we couldn't find a single shuttle so we had to walk a mile to public transportation and then was a few blocks to the garage.
Joao Prata
"The driver handed my backpack that was…"
The driver handed my backpack that was in the trunk to another passenger and my perfume disappeared.
Prem
"Waiting time and no customer service"
1. When we call the phone number, no response, no customer service
2. Waiting time is too long
3.No service when we return from the ship to take us to the parking lot
Joan
"Muy mala experiencia "
Servicio al cliente es pésimo, no atienden a las llamadas telefónica y el servicio de shutter es malísimo.
James Thaddies Jr
"Waited over 2 hours to get picked up…"
Waited over 2 hours to get picked up after the cruise and never did. End up getting an Uber back to the garage.
Ana Singleton
"Fast friendly cost effective!"
Fast friendly cost effective!
claude dort
"The worst experience"
The worst experience, it’s a shame
that no one can keep them liable for treating customer like that. 2 hrs wait is not an exaggeration, very true and expected. had to get an Uber both pick up and drop off.
David Burns
"Avoid this lo, no security as advertised"
Wish I could leave a negative review. Parked at this lot based on their advertising of security cameras and on site security. No shuttle to be found when I got off ship, so had to walk to parking lot. Called over 25 times with no answer
Likely they were avoiding calls as more than 10 vehicles were broken into, including ours.
Got to my truck and saw driver window smashed. I found there were already police at the lot, and cop confirmed already 10 vehicles broken into, on several levels, and more were damaged.
If you have security how can someone break into so many vehicles on several levels.
Their claim to have good security cannot be trusted, and they ignored all calls that morning, now I know why.
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