"Thieves , Do not deal with this company"

Do not deal with this company! I gave 1 star simply because trust pilot do not let
You leave this blank, they do not get any stars, DREADFUL. My elderly mother in law ordered a bed from them and it never arrived, they promised a refund which still has not materialised. How this company is still in business I do not known. Trading Standards should be all over them !
I will be reporting them to TS and the Bank is now involved to recover the full amount paid. DISGUSTING SERVICE

"DON'T buy anything from this company or…"

DON'T buy anything from this company or it's associated companies.
I placed an order in September 2022 and still waiting for it, they blame suppliers and everyone else.
They will give you the run around for as long as they can.
They don't answer their phones and email communication is extremely poor.

"CLAIM"

CLAIM
I have previously written a review but seeing people sleeping on the floor with furniture being a no show is terrible. I have now gone through small claims (easy process online) and would urge others to do the same. Company's like this simply cannot continue.

"Don't order from Frances Hunt online or…"

Don't order from Frances Hunt online or any company associated with Just Live Ltd. They will accept your order and promise delivery when you phone them but the item does not arrive. They also promise to issue a refund but don't actually refund anything. Loads of people on line are complaining about not receiving their goods. I ordered a bed which never arrived and they have yet to issue a refund.

"Do not use this company"

Again, I would of given this company zero stars if that had been an option. I ordered a wardrobe in July, after many phone calls and emails, always instigated by me, broken promises and many excuses, I decided to cancel my order and get a refund, this was now 3rd January 2023. Again, many phone calls and emails, excuses and broken promises I finally got a full refund on 15th February. Don’t give up trying to get your refund. I told him I’d go to the office to collect the money in person so maybe try this if you can.
Awful company, terrible customer service, can’t comment on their furniture as I never received it. Keep well away.

"Wish I had read the reviews before…"

Wish I had read the reviews before ordering two chests of drawers in September. After ordering I was informed that it would be a 6 weeks wait not 2/4. Waited patiently, nothing. Emailed got excuses, phoned got more excuses and I believed them. Last week I had had enough and canceled my order and asked for a refund, and they said that I will take time to return my money, and I believed them. I hope that I won't have to start phoning again.

"Rock bottom customer service"

Rock bottom customer service, cancelled the order and asked for money back. Been waiting for 3 months for original 3 week delivery. Still dont know when it will be delivered and neither do they. Would give 0 stars but cant.

"Avoid-if they answer your messages will try to drag you along as long as possible"

Time frame of order to getting forced refund by bank 8August - 23December .Meant to of been delivered in 5weeks. After going back and forth lots of it'll be within 10 working days it's over 2months of not been delivered. Ask for cancellation the reply is it'll be sent in two days. No thank you, refund please. No refund sent would not answer messages/ phone calls after 4 weeks the bank was able to get my money back. But still not a word from them.

"One star as zero wasn't an option"

One star as zero wasn't an option. As with most reviews ordered furniture with promise of delivery before Christmas. Needless to say no furniture and no contact or replies to attempted communication. Not even answering the phones now. Luckily payed by PayPal and received refund today.
AVOID at all costs, can't see this company surviving with this level of service.

"If I could leave ZERO stars I would"

If I could leave ZERO stars I would, ordered table in chairs early oct 22 in time for Christmas, several phone call later and promises of delivery dates I am no nearer.
Called to day and promised call back, needless to say this didn't, have now opened PayPal dispute requesting my money back.
DONT WASTE YOU TIME OR MONEY!!!!!!!!!!!!!!!!!!!