"Shipping my car was easy for me"

Shipping my car was easy for me. I had to change date a few times, but that was not a problem for them. I would use Autotransport123 again. I highly recommend this company.
Ron.

"Real bad customer services"

Real bad customer services

"The company lies"

The company lies. They broker out your requests. I was told that they had their own drivers who would do the run. Even told me that I should go with them because they would not broker out the vehicle. I provided credit card number for billing then hour before arrival. I'm being told by a driver from a different company to have 825.00 cash on delivery, in a Saturday after 330 pm, when the bank is closed. I call A123 and they are less than helpful, and incompetent. Saying go to Wal-Mart and get a money order or cashier check. A nightmare with this company.

"Arrived 2 days later than said"

Arrived 2 lays later than said

"My whole Experience with the …"

My whole Experience with the company_was a lie . From the salesmam. Anthony to tje driver Alan. I will not waste any more time nor words ön this circus.

"he was on time and very good with …"

he was on time and very good with loading and tying down the bike

"This company was the top 3 rated on …"

This company was the top 3 rated on some review site so I end up going with them. Throughout the process I see this industry is a giant mess. I end up taking the guarantee pricing as I learned that economy price can go up and timeline can take much longer. The sale rep was very good as he assured that everything will be taking care off, however, it was difficult to get a hold of him or customer service after the initial call. My van did got pick up and delivered on time but couldn't pay with credit card via the broker as I can't get a hold of customer service.

"The move went well"

The move went well. We did have some issues with scheduling which changed three times before the pickup was finally made. The drivers were extremely courteous and our customer was grateful for their approach to the job. The drop off took place in Rockland CA and as of this writing have not had any negative feedback.

"Disappointed by poor customer service and lack of honesty"

the pickup and delivery went as planned. The issue really was with the salesperson, Martha. I told her that I didn't want the employee who was going to be receiving the delivery of the vehicle to have to deal with paying for anything. She told me that my credit card would be charged for a portion of the service at the time of the pickup and then again when delivery was completed. The pickup went fine but when the vehicle was delivered the driver demanded payment in cash from my employee. The employee had to go to the bank and get cash which created a great deal of stress for a new employee. I tried to call and email Martha but she didn't return my calls. When I finally reached her she transferred me to someone else who told me that regardless of what Martha told me that the driver would need to be paid cash. I won't be using this service, again.

"great people at autotransport 123"

great people at autotransport 123. I have transported several cars in the past few years. this was the best by far, great driver