"Ordered a full set of moving boxes for…"

Ordered a full set of moving boxes for a 2 bedroomed house along with 2 x 3 seater sofa covers, 1 x 2 seater sofa cover and a double mattress cover at additional cost. The matress cover when unrolled was so filthy big black bits flew all over it and when tried to hoover off, some were damp so complete mattress (only 3 months old and cost £500. Now needs a complete clean). Not prepared as a result to even try the sofa covers on a 3 piece suite that I saved up for years for! Boxes received were 9 in total plus the box they were delivered in. Tiny and the tape does not stick at all. Complete waste of money. Do the trip to B and Q for decent sized boxes and inflated bubble wrap at half the price.

"Packing Boxes"

This is the third time I have used this company and have been very pleased with the products and service they provide

"Got exactly what I wanted to protect my…"

Got exactly what I wanted to protect my sofas

"They want a review. So here you go"

It's ironic that my inbox is so full of reminders to review this company. Are you sure you want my review that badly? Well, here it is: this is a hopeless company.

My order arrived with two thirds of the order missing. No correspondence to say so, explain why or notify me when the rest would arrive; I had to chase. Eventually more of the order arrived. Cue more chasing for the remaining missing items. After waiting a decent amount of time and yet more chasing, I decided to give up hope of ever receiving them and instead pursued a refund. No sign of that. More chasing. I continue to wait, possibly in vain.

The entire operation seems imbued with a couldn't-care-less ethos (although in fairness those I have reached on my numerous phone calls have at least tried to be polite and helpful). But a lousy experience overall, and a company entirely worth avoiding.

"Not delivered"

Not delivered, not responding to emails / voicemails. Assume have been scammed. FFS

"Awful"

Awful, don't bother! Sent damaged boxes which were damaged before they were packed (not in transit). Jus completely useless cardboard. Contacted them and they've said I will get an email when replacement is dispatched but A WEEK LATER still no confirmation of any replacement boxes. We move in 2 days. Absolutely useless a waste of time and money!!! You've been warned....

"Just the job!"

I needed two sturdy boxes for packing guitar amplifiers in for collection, and these are perfect as they're robust and a snug fit

"Boxes delivered early and were bigger…"

Boxes delivered early and were bigger than expected which is a bonus.
The price of the boxes were very reasonable as well, I will definitely use this company again.

"Terrible organisation"

Terrible organisation - I ordered on Wednesday mid-afternoon and paid for next day delivery (which was being advertised and well within the countdown clock on the website.) Thursday, no boxes so I rang and they said they had booked the courier but they would be there on Friday. Friday came around - no boxes so I asked them to refund which they agreed to. Monday I got an email to say they were 25 stops away and they would be delivered - I said no as the deadline was missed. They refused to not deliver so delivered them anyway. So I had to ring them again to arrange a collection the next day. The worst customer service I've ever received and I'm a Vodafone customer so that's saying something

"Great all round service"

It was straight forward to order on line and within 48hrs the boxes had arrived, wrapped in large polythene bags which will also be useful during the moving process.
The wardrobe boxes were excellent, much taller than some I had from a different supplier, the 'packingboxes' ones were tall enough to take dresses and coats instead of just shirts, midi skirts and blouses.