"Customer Service"

After problems with the earlier delivery Packing Boxes sorted out a replacement quickly the through Customer Services who were very helpful

"Good value and quick delivery"

Good value and quick delivery

"First they arrived on time with no…"

First they arrived on time with no damage fantastic for today’s delivery system.
Second all the items where in the box also no reduction in quantity.
Third each of the boxes do keep their shape when used.
Four we did have to use our brown tape as we went a bit over the top with sealing the first 15 boxes used far too much our fault.
Five the bubble wrap again we used ours due to not much in delivery.
Six the pen works on the box and brown tape.

"Don't make false promises of next day delivery if you're not going to honour them "

I'm having to leave a negative review over the fact that I still do not have any boxes. Ordered on 29th November with next day delivery. I only have the weekend December 2nd/3rd to pack before I have to move at short notice, but obviously I can't do that because I don't have any boxes. It's now end of day on December 2nd, nothing is packed and the boxes are supposedly still at the depot and the courier company's tracking facility is down so there's no way to receive updates. No help from customer services. Even if the boxes arrive on December 3rd, I can't do two day's work in one. Really unhelpful to offer a next day delivery service and then not actually do it. What is the point? You won't get anything but unhappy customers out of making false promises and I can tell I'm sadly far from the only one who's been let down by this company.

"Appalling service"

Appalling service, how can you use a company that never delivers anything (Tuffnells) and a customer service team that just isn’t interested. Still waiting for delivery for something ordered last Wednesday night. The whole processs has been shocking. Now having to found boxes ready for a move because you can’t delivery on products

"The items were exactly as described"

The items were exactly as described, and delivered on time.

"Happy customer "

I ordered a box so that I could post my golf clubs. It arrived very quickly and did the job as expected.

"Easy ordering"

Easy ordering, very reasonable prices, delivered on time and they had everything we needed for moving furniture and small pieces. Would recommend

"A genuinely good company to deal with"

Moving and packing is stressful enough so it was great that this is a genuinely good company to deal with. From the start professional, personable, and helpful. Products - I ordered a pack of mixed packing boxes as well as mattress and armchair protectors and all are good quality. They also arrived incredibly quickly. When I originally had a problem making my order online someone quickly helped. Highly recommended!

"DO NOT USE IT"

DO NOT USE IT - I WISH I READ THE REVIEWS BEFORE SPENDING £160- complaint made to Trading Standards! Placed an order on 18 Oct, and only used the company as promised next-day delivery! A week later, no order or no email response. You need to chase them for any kind of update just to get the same excuse I can has been used for years.

Every time I called, they couldn't find any details, but payments were processed immediately, and an email was sent with the order number.

This company must be a SCAM. Do yourself a favour and avoid.