"Professional, efficient and courteous engineer"

Our 12 year old shower was in need of much repair. An excellent engineer, Spencer Anderson, came to our rescue. He was on time, efficient, courteous, professional, diligent, and extremely thorough. He explained the problems of the shower doors that were not aligned, split plastic seals, hard water, etc. and put everything right. If ever you need a service engineer, Spencer Anderson is your man!

"We had some problems with our shower…"

We had some problems with our shower door hinges and the seals, which were not working correctly. Online I got in touch with the company and almost immediately they kindly offered to send new hinges and new seals which were delivered quickly and efficiently. These are easy to fit by two people, mainly because of the weight of the door. Overall the customer service was outstanding and much appreciated.

"Efficient"

Straight forward, sent picture, part identified and sent straight away. Efficient! Very helpful when telephoning!

"Painless ordering process from start to…"

Painless ordering process from start to finish .
Seal replacements for a 7 year old unit in stock and offered for a quick delivery.
Very friendly attitude from Esme which makes it easier to part with money!

"Excellent customer service"

Excellent customer service

"Superb service…"

I was absolutely surprised to be obtain a replacement shower panel from a discontinued range,
Esme was extremely helpful.
It was the right part, delivered very quickly and at a reasonable cost.
VERY WELL DONE

"Amazing service"

Amazing quick responses from Lucas in the customer service/spares dept. Extremely helpful, friendly but professional - definitely knew his stuff !

"Extremely quick to respond to email…"

Extremely quick to respond to email enquires. Extremely helpful and professional on the phone. Would definitely use again if needed.

"My parts have as yet to arrive as I…"

My parts have as yet to arrive as I only placed the order yesterday. My experience regards ordering and communicating from and to the staff was beyond excellent as was their knowledge and professionalism.

"Shower Seals"

After a few back and forths about the issue I was experiencing, it is now resolved. After sales were very helpful throughout. They responded quickly to my emails and were able to deliver the replacement products quickly too.
For anyone else reading this that has a problem fitting a replacement shower seal, rub a little vaseline on the edge of the panel you are fitting it to and it will push on much easier and without breaking.