"Absolutely abominable service"

Absolutely abominable! I tried to register but it kept telling me the information was incomplete but the error message didn't tell me what was incorrect and I could see absolutely no problem with my e mail address or chosen password.
If this is the standard of their data storage, access and security then I'm afraid it doesn't appear fit for purpose!

"Took ten minutes to complete and apply…"

Took ten minutes to complete and apply for basic DBS so personally no issues

"Unbelievably terrible not fit for purpose"

Absolutely, unbelievably, terrible. I am 2 days in and still the app won't progress me to even allow me to register with gov verify. There is no other option for ex-NHS staff to see their pension details either. It is not fit for purpose.

"Dreadful service"

Dreadful service, slow, glitchy and I cannot believe they won a government contract.

The "chat to us" service is non-sensical and not fit for purpose.

There is no way to speak with an actual person despite this being offered.

It never lets you verify anything and freezes you in the same place.

I cant imagine the person who approved the Government use of this even tried before signing us up to it.

"Spent ages trying to upload/scan…"

Spent ages trying to upload/scan whatever my passport. If this is so difficult, doesn't give one confidence that they will protect my 'digidentity'!! didn't manage it. Gov should not be using this organisation. Really worrying.

"Exasperatingly flawed"

Exasperatingly flawed

"Would give it zero stars if I could"

Would give it zero stars if I could. It just doesn’t work absolutely useless. I don’t think it can have been tested very well and not user friendly. The Gov really needs to get its act together as clearly people cannot use this system and get one that works. This one is disgraceful

"Do Not Us Digidentity"

This site was impossible to use, you need 2 devices and cannot achieve registration without 2 devices. It took me 3 days to get it to recognise me and 2 more to get my documents uploaded.
My husband still cannot get the app to even accept his details. DO NOT USE DIGIDENTITY. Would give no stars if I could.

"Waardeloze club"

Waardeloze club. Je wordt telefonisch in de wacht gezet voor uren met hele slechte muziek. Ik stap over naar een ander.

"Utterly pig useless. The only thing more useless than the government-backed digidentity app is the government responsible for it"

Utterly pig useless. I just wasted 1 hour of my life trying to use the account to get a basic DBS check - I wasted a similar amount of time previously when I created the account as it now tells me it recognises me, then tells me I can't use it because it doesn't recognise me, then tells me my password is correct, then tells me it's not correct, then says it's sending a password recovery reminder but doesn't do so......and so it goes on and on and on using my tax payer money to rip us all off. The only thing more useless than the government-backed digidentity app is the government responsible for it