"Excellent VoIP Provider"

Very knowledge, helpful and friendly company.

Their technical support and customer service is excellent. No hesitations in recommending this VoIP provider.

Rupesh Patre

"Outstanding in all areas."

If you are looking for an honest transparent Voip provider, then look no further than Voipfone. I researched the market thoroughly and stumbled upon these guys. One of the best business decisions I have made. Service is outstanding, including customer service / technical support. Nothing is a problem for these guys. Remotely they are quickly and efficiently able to set you up. Pricing is also very competitive, but most importantly, what they offer works, and works very well. Don't waste your time looking around at other companies. Sign up with Voipfone today, it’s one decision you will not regret.

"Awesome Customer Service"

Voipfone does not only offer 5* VOIP with a wide range of services. There customer service is second to none. Any problems I have they have fixed them without issue. Been a customer for a number of years and will continue to do so. I would recommend them to anyone.

"Excellent Fast Reliable Service"

These guys are awesome! Any issues, just call them up and you'll get great customer service 100% of the time. Even if its out of hours, you will still get a response via email. Just brilliant.

"Excellent service and extremely knowledgeable."

Excellent service with an online IM chat facility that was instant and extremely knowledgeable. Helped me setup my new phones in less than 5 minutes. I recommend their services to other businesses regularly and recommend them to anyone reading this review.

"Excellent products reasonable pricing reliable service"

Been a customer for around 6 years now. Have an geographical ip number that diverts to a number of my choice (set up to divert to my mobile). Never had any downtime that I can remember, and makes life so much easier by diverting customer calls to where they are most likely to be answered.

No problems with Voipfone at all, billing has always just worked in the background with no mistakes or errors. Highly recommended for any small business telecoms/switchboard needs.

"Not a long term solution"

We moved into a new unit with no broadband or internet. We went with Voipfone as it offered a solution we could use with our vfast connection. The support we received when setting it all up was excellent. Our V***t connection struggled with carrying the calls so we moved onto a 4G connection (router). As we were only 500m from the tower speeds were 40Mbs+. Call quality was good, but we had issues when people called from a mobile. We also had calls where we lost the connection. In the end we switched from having the calls come through the equipment they provided straight to our mobiles. We used up our allowance at an incredible rate so proved expensive. We are now moving away from Voip as for us the call quality of some calls just was not good enough. Possibly it is down to not having a land line so we may try again once we have one. If we do I would use Voipfone again.

"New, first time customer"

Have recently joined a brand new start-up company and responsible for setting up a basic phone system.

Had heard good things so decided to try Voipfone and so pleased I did. Having used numbers from another well known VOIP company, I was so pleased to find how easy setting up your package is.

I'm most impressed with how quickly it was working once paying for the numbers and extensions, this happened immediately.

So far, call quality has been brilliant and the voicemail system seems to work very well with multiple extensions.

I have found the management interface works very well but there are a lot of options you can configure and change so it's not a simple page. That being said, customer services replied to my question within a day and were incredibly helpful.

Adding additional features and services is incredibly easy so I can safely say that I'll be sticking with them for a long time.

"Fantastic service and you can easily block unwanted callers"

No more BT ! What a relief that I no longer have to use BT, and found Voipfone who are the antithesis of that awful company.
Voipfone do all I need and a lot more; I especially like their call blocking facility for any number that you don't wish to receive calls from.
Of course using VOIP is way cheaper than having an unecessary landline for voice too; I have no landline as I get my internet wirelessly.
10 out 10 for this wonderful service.

I have now managed to use the Voipfone IVR (Interactive Voice Response) system to completely stop all cold callers that use automatic dialing machines !!!!
This results in no more cold calls-what bliss. Voipfone actually suggested I should use this system because my aged mother in particular, and I, were being plagued by callers using spoofed telephone numbers, that wouldn't be blocked by normal call blocking methods.

"Excellent Company"

I've been with voipfone for about 3 years now and have never had one problem.
Up to now, I've only used them for outgoing calls but recently took the plunge and got rid of my phone line and moved to virgin vivid 200 broadband only.
I moved my phone number over to them with no problems (they had a great faq and helped when I got stuck).
So I'm now free of the £19 / month landline change and have crystal clear calls in and out!
Only quibble is that their app is far too basic and only shows remaining credit (not package minutes or call details).