"what a company"

what a company, My old provider was unable to get my home phone working so after a week I switched it to Voipfone and all is now working perfectly, their email advisor (Andrea) has been superb guiding me through the process and answering all of my stupid questions I couldn't thank her enough (and she had to put up with me)

"Not for me"

Didn't work well for me despite good customer service. I decided to give up my landline after this experience.

"Chat line experience"

As a brand new customer to Voipfone I must say how very helpful the guys have been on the chatline, these a real people, not your usual bots and give very clear, speedy and helpful advice, in my experience this is unusual these days but is likely to help keep me as a customer. In today's experience I had to break off from the chat to deal with something urgent which I briefly explained to Mark on line. He in turn chose to email me to give me the answer to my question instead of me having to go back and start again, very much appreciated!👍🏻

"I recently switched to a new VoIP…"

I recently switched to a new VoIP service from my copper BT line and I couldn’t be happier with my decision. From the moment I signed up, the entire experience has been nothing short of outstanding.

First and foremost, the support team is incredibly responsive and quick to assist. Whenever I had a question or needed help with the setup, their knowledgeable staff was there to guide me through every step of the process. It’s rare to find a company that genuinely cares about its customers, but this VoIP service goes above and beyond in ensuring customer satisfaction.

The system they have in place is robust and reliable. Call quality is crystal clear, and I haven’t experienced any dropped calls or connectivity issues. The features offered are exactly what I need to manage my communications efficiently, and everything works seamlessly.

I also appreciate how user-friendly the platform is. It’s evident that they put a lot of thought into making their service accessible to everyone.

Overall, I am very happy with everything this VoIP service offers. If you’re looking for a dependable, high-quality VoIP provider with exceptional customer support, I highly recommend giving them a try. They have truly exceeded my expectations!

"Easy even for a VOIP novice"

Incredibly easy to sign-up to the service. I signed up as a residential customer. I struggled a little because I chose to use a Gigaset VOIP base station to connect my existing Gigaset/Siemens DECT handsets but all was resolved when I realised that I needed the 6-digit 'password' that was under my profile in the Voipfone.co.uk control panel rather than the login password for their website. Their own base station is already configured so this was my doing. I am still to have the process of having my existing phone number ported in to Voipfone completed so let's see how that goes.

"Professional Company with brilliant…"

Professional Company with brilliant service and Customer Service. Highly recommended.

"Best company to go with if you need a…"

Best company to go with if you need a digital home phone, unlimited minutes means truly unlimited not capped like few others selling out there.
The only thing I would like to see is a truly unlimited home phone package without all the bells and whistles of a business package which most home users don't need.

"EXCELLENT CUSTOMER SERVICE"

Every time I need help (which is quiet often at the moment) the guys are brill with me. Especially Richard who has just helped me set up my Yeaklink Phone to work on two extensions I literally would not have had a clue. He was polite and most of all patient with me. Thank you to all of you guys your all very much appreciated and a credit to Voipfone.

"Amazing support."

I've been with Voipfone for a great many years. never had a problem, but today their support excelled.

I run FreePBX internally but I'm no expert. Using the Voipfone app I wanted to connect our cell phones to our desk extensions so the business is covered during any time away. Using a Netgear M6 Pro as a base station means no matter where in the world I travel I now have my UK number with me at all times. That saves a lot of hassle and cost.

Richard and the team were incredibly patient helping me to get this working and it really is a game changer for our office communications.

A huge thanks to you all from SwiftMigrate.

"We've been with Voipfone for several…"

We've been with Voipfone for several years and in the very rare situation that there's a problem their support is absolutely superb.