"Top provider."

Been with voipfone for 4 years now. Superb service.

"Truly excellent service and charges"

We chose Voipfone on the basis of lots of favourable Internet reviews, and we are delighted to record that they really lived up to them! Their service is excellent, the web-based admin console is very comprehensive (we only use a fraction of the features available) and the call charges are very competitive. The ability to have the phone service switch on and off according to our opening hours is excellent, and the ability to have the Voipfone service at our home and in our shop means it is easy to stay in touch between our two locations - for free! When I have needed assistance, the support technicians really know their stuff and get things sorted out quickly. Thoroughly recommended!

"Friendly efficiency. Highly recommended!"

I have just started using Voipfone for the porting of an additional line for my small business. They made the porting process from my old provider painless and when I experienced difficulties connecting the actual phone to the internet they were far more helpful than the company who sold me the hardware and managed to resolve the problems in a short time. Whats more they are cheaper than my previous provider. I am so impressed by this company. I wish I had found them ages ago!

"Good Company"

Voipfone offers a good product, with flexible options and with good features. Voipfone technical support is generally able to solve any issues quickly.

"Great service, a breath of fresh air !"

I recently had a lot of trouble with BT, no this is not going to be a rant. Anyway I needed a new phone number and was looking for a phone I can move about and connect to the Internet. Voipfone told me exactly what I needed and explained how it would all work. I brought two new phones from them. The Snorm 710 & the Gigaset S510 Pro's and they have been fantastic. It is a much more professional system and hopefully no more missed calls ! Their prices are very competitive and so far the service ( Phone ) have been top quality and has not once been down. Truly recommend these guys they make everything so simple and put a smile on your face ! A breath of fresh air !!! Thank you Voipfone and hope you continue the great work. 5 Stars.

"Best I've found"

having worked in this industry most of my adult life, it is refreshing to find a company that genuinely has figured out that customer care and support is important.
Whenever I have had a query, it has been resolved quickly and efficiently, most often whilst I am on a call to them.
The service isn't without fault, I don't like the way the have set up the call queuing for example, but they are miles ahead of the competition.

"brilliant customer service"

Couldn't be happier with the time and effort that the customer service representatives put into explaining the various options: thorough, capable and polite.

"The best customer support I have ever seen"

I don't usually write reviews but I am impressed with Voipfone. I had a few research for an alternative to poor Skype experience for our business and ended up with voipfone. from day one it was great help to find cost effective right packages.

Support is very good which I can say the best I have ever seen.

So 5 star from me guys.

Keep up with good work.

"FIVE STARS - Best customer service ever."

I don't normally write reviews or even discuss my experiences with other people, but I am so impressed with Voipfone, I had to say something, however, brief.

Customer service 10/10
Call quality 10/10
Reliability 10/10
Price 10/10

SoleyD

"No thrills."

Just works but fiddley. No progression in the last few years. They need to develop or a good business will die. Support is useless (just look at forum responses).