Directplants

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290 reviews
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Customer Reviews about

Directplants

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Rosanna Thomas

5.00/5.00

"Go DIRECT to this company for your plants!"

Had the worst experience with Gardening Express where I received very poor/dead plants, could not get any response from customer service and might as well have thrown money down the drain! Thought I’d try this company via Amazon since there was a comeback there if need be. Have to say the plants were very well packed, a very good height, and in very healthy condition ! What a difference between these two companies - chalk and cheese! Will certainly bring buying again and recommend to friends and anyone reading this review!

17/06/2021

Simon Kitchin

5.00/5.00

"Excellent first experience"

Excellent first experience. Ordered 2 Plants and arrived as described and looking very healthy, would use them again

17/06/2021

Darrell Hayden

1.00/5.00

"I emailed the Company director to…"

I emailed the Company director to advise on delivery as my birthday fell on 17th June and asked if I should delay the delivery to 21st she obviously didn't read the email I sent her ,as it happens just got a txt from DHL to say it being delivered today between 14.50 15.50 therefore thanks Direct Plants NO Direct communication whatsoever POOR Customer Service
And spoiled my Birthday Thanks Again !!!!!!

17/06/2021

Kim Thurston (Customer)

5.00/5.00

"FIVE STARS!!!"

I ordered two of the 3-pack of shrubs together with a further shrub whose name I cannot "spell" and I was absolutely delighted with the quality and strength of the plants. Forget every other online provider, Directplants are the BEST

19/05/2021

Lisandro Defays

2.00/5.00

"Not what I expected"

I ordered 5 plants for my garden.
Four of them came at the minimum size described and one of was even smaller!
Fortunately after a few back and forwards I got a an extra plant free of charge but still small.
Not good value for money.

13/05/2021

Leela V

5.00/5.00

"Very healthy shrub delivered quickly and carefully"

My first Directplants order of a 4-5ft Ceanothus shrub was delivered yesterday, within just a few days of ordering. Packaged extremely carefully, ensuring the tall shrub was well supported and totally undamaged in transit. Unlike most online plant suppliers' false claims, this shrub was actually the height promised (almost 5ft) and in superb condition, some buds already about to bloom. Really impressed with this company and already shopping for more from them.

07/05/2021

Tony Hall

5.00/5.00

"My first purchase from this company, but not my last"

My first purchase from this company I have just purchased two Viburnum Opulus Roseeum Snowball Trees and they arrived very well packed and in a first-class condition, the plants are far better than my expectations, I am absolutely delighted and will buy more plants from Direct Plants

06/05/2021

Rowlands

5.00/5.00

"Plants arrived well packaged and in…"

Plants arrived well packaged and in good condition. Highly recommend.

01/05/2021

Mary Drew

5.00/5.00

"Ordered an Acer as a birthday present"

Ordered an Acer as a birthday present. Arrived in perfect condition. Very well packaged. Would highly recommend!!!!

28/04/2021

Customer Aylesbury

5.00/5.00

"Excellent quality plants"

Excellent quality plants. Pack of 10 Thuja Plicata. Delivered as promised in excellent nick. Size as described, vigorous healthy looking young trees. Roots filling the pot but not root bound. Couldn't be better! I'm expecting a fantstic hedge in no time. Thank you.

26/04/2021
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