"Customer Service at Solawave is the…"

Customer Service at Solawave is the Best!
I had just purchased a Solawave Wand and not a week after they went on sale. I called CS and I actually got a live person to talk to. Nicole was so helpfull and went to extremes to make sure I got the discount for the purchase I made. She was so professional and nice, not like other companies that won't even accept a phone call, everything has to be done by email or chat. I just started using my wand, and I will post my results in a month.

"Solawave……. Just get one! Thank me later …."

Had to leave a review as I’ve just had the best experience with these guys . I’ve been using the solawave wands for over 2 years now & have enjoyed every moment of use . The product is well made & so EASY to use. I love the immediate glow it gives . I also use a ZIIP beauty device but I find myself grabbing the solawave more often just as it’s so easy & does 4 things in one ! Winning ! Unfortunately my solawave lost 3 bulbs & so I contacted Solawave even though my warranty had run out hoping they could fix it for me. They did one better ! They sent me a totally new device! I’m so thrilled & grateful as they had no legal obligation to do so . Steven was so friendly & supportive, giving me options & advising me …& patient! Ha with all my questions etc . So refreshing to get such good customer service. I’ve been fobbed off & treated so poorly in the past , even by companies thst I’ve been loyal to for YEARS . Steven went above & beyond in my opinion. If your thinking of getting one … do it! With the security of knowing these guys have your back & will look after you if things go awry. It’s the little things that make a company stand out & Steven has made my life just that little bit easier & for that I’m extremely grateful.
Go team Solawave! X

"Customer Service is unmatched!"

Again, Solowave does not disappoint. There was an issue with my unit and they made the replacement simple and dare I say enjoyable because they kept in touch with me and ensured I knew how to do each step. I've been so impressed with their customer service!

"Bought my Solawave about 4 months ago"

Bought my Solawave about 4 months ago, absolutely adore it! The results are real and noticeable! I recently had a mishap with my charger for it and it broke, Steven at Solawave hooked me up right away with a free replacement shipped out to me ASAP!

"Get one Today !"

OmbreI LOVE the Solawand! This is my second one, I have the original, and wanted to upgrade to the new Radiant Renewal wand. You need this tool, it delivers everything and more. When I apply my sunscreen or foundation after using it.... It sinks into my skin! My skin is glowing and people are noticing, lol!

Ps: when I received the radiant renewal it would not turn on . I called and spoke directly to customer service, they were super…. Easily returned and they shipped out a new one promptly …AND included samples of their products .

"I had some problems with my wand"

I had some problems with my wand. A defect? Customer took care of it right away and is sending me a replacement. I love the wand so I'm so happy they are sending a replacement. They were very prompt and helpful. Great customer service which is hard to find now a days. Thank you!! Their serums are great too!

"Purchased my 4-in-1 Radiant Renewal…"

Purchased my 4-in-1 Radiant Renewal Skincare
Wand & Activating Serum Kit at the beginning of September and it arrived at the end of the delivery date. I find it to be relaxing and noticed a little softening of fine lines, the biggest improvement is the appearance of my skin is more vibrant.
Customer service has been terrific! I had an issue independent of the unit itself and customer service responded within a few hours of my email, gathered purchase information, and resolved my problem within a day. I love that the company stands behind their product, responds quickly, and is eager to make sure you are happy with your purchase. Outstanding!

"Customer service is AMAZING"

Customer service is AMAZING! This brand really cares about its customers. Had an issue and they handled it so fast and with no hassle to me. This product WORKS. I was starting to look haggard from recent stress and with one use my lines around my eyes looked much better and so did my makeup. If in doubt just buy it. You will see for yourself and you won’t regret it.

"I purchased Solawave 4-in-1 Radiant with Activating Serum"

I purchased Solawave 4-in-1 Radiant Wand with their Renew Complex Activating Serum Sept. 2023, used it every day for 30 days & absolutely love my results! They recommend using this wand 3x a week, but I found it so relaxing, that as I sat and watched tv in the evenings, I got in the habit of using the Solawave Wand with the Renew Complex Activator Serum before bed. For these results to come from an at home product after 1 month is insane, I wish there was a way I could show you before and after photos, you would buy this wand/activating serum combo in a heartbeat! It costs less than 1 red light professional treatment, it is the best purchase I’ve made for my skin care in a long time!

"Love this wand!!"

I absolutely love the wand! I also love their customer service. I had a wand quit working and was able to easily get a replacement. I feel like the wand definitely makes my skin brighter and helps some with my 75 year old fine lines!! I highly recommend it.