"Good service so far"

Early days but so far the broadband service has been good, and for a reasonable (and crucially, fixed) price.
Only downer is that the website stated that I would receive a Plume Superpod, whereas I instead received an Amazon device. Not something that would bother most people I'm sure, but I for one don't appreciate being 'tricked' into supporting such a notoriously unethical company - had I known this was what was going to be sent I'd have looked into other options. Unfortunately I didn't realise until the engineer arrived to set it up. (Said device also appears to be faulty, leaving me with no internet for a short while until I worked out that one of the ethernet ports simply didn't work - not an issue ultimately as the other one does)

"Speedy and reliable full fibre internet"

I've been pleased with the speed and reliablity of the Full Fibre internet I've recently had installed. Both the internal engineer who fitted the modem and the external engineer who made the connection were professional, helpful and friendly. I would have welcomed a little more information, in advance, about the timescale of the set up - hence 4 rather than 5 stars.

"Great company and very helpful."

Great company and very helpful.

"Great fast broadband"

Really helpful broadband company. Easy set up and good prices for a fast connection. I had an issue with the router when I first got it but I called up and the issue was resolved straight away. Always available to help which is great!

"No contract - Best Broadband"

Great connectivity. Quick service. Support always ready to help and good option for someone who doesn't want contracted broadband for their short term stay.

"Good Overall Company"

Good overall company, helped us to get set up with WiFi in a new block of apartments where no one else was able to provide.

Initial setup was slower than expected but was due to staff illness, so nothing that could have been helped.

Customer service has been great when we have needed it.

"Superb Internet Provider"

When I phone them, they always give good advice in a friendly manner, not just a scripted response from a call centre, Connectivity and speed over the years has been wonderful, with hardly any outages, only once that I remember.

"Great Service from my local Sheffield…"

Great Service from my local Sheffield company Pine media,

Paul K

"I've been with Pine Media in two…"

I've been with Pine Media in two separate properties in Sheffield and never had any problems with internet / customer service.

"Helpful staff"

It was easy to speak to someone and they were available to help. The internet is working great. There was a slight aet up issue but it got sorted, I'm not sure what caused it but I couldn't find my WiFi to be able to connect for a few days.