"Lovely doors - efficient but impersonal staff"

The process was odd though efficient. I love my doors. Fitters excellent - very personable and friendly. But one thing I really like in companies is the sense they really value me as a customer. Both sales and after sales personnel made me feel like I was something to be ticked off on a spread sheet or just a sales opportunity. Often cursory and somewhat demanding (they would book in appointments to suit them and then sound surprised I couldn’t do it) If I were HR in this company I would train people to warm up a bit and remember customer is king or queen. And just slow down a bit. Spending time with customers on the phone, or in person, makes for a better sales experience.

"Excellent service, highly recommended!"

We have had the pleasure of working with Ryan and the team at Cherwell Windows, for several years, and they consistently exceed expectations. Their commitment to delivering outstanding service is unparalleled, both to us and our customers. The team is professional, reliable, and incredibly knowledgeable, ensuring every project is completed to the highest standard. Whether it’s their excellent communication, attention to detail, or willingness to go above and beyond, Cherwell Windows always impresses. We cannot recommend them highly enough and look forward to working together on our future projects.

"First rate service and value."

My old double glazed UPVC windows were showing signs of condensation so I was looking to replace them.
All aspects of my dealings with Cherwell have been excellent. At my initial visit to the showroom Ryan explained my options and gave good advice, without a shadow of the hard sell. Malcolm came out to take measurements and was helpful and professional, as were the fitters who spent a day with me installing four windows.
I am absolutely delighted with the final result. The windows are of great quality and enhance the view of the house from the front. I shall certainly be using Cherwell again., and would happily recommend them to anyone.

"Wonderfully helpful sales team who gave…"

Wonderfully helpful sales team who gave us plentiful time and great advice. The windows that we bought are excellent quality and work so well in our old stone house - they look exactly like timber windows when in fact that aren’t, and they’ll let a lot longer

"Excellent product installed by a…"

Excellent product installed by a professional Window and Door company.

From start to finish, Cherwell Windows have shown fantastic dedication to our home refurbishment project. It was evident from the early stages of the project that Cherwell Windows had the knowledge, skill-set and ability to deliver our new windows to the high standard we expected and within the time frame needed.

The installation team were polite and extremely respectful of our family home. The workmanship was second to none and we were always left with a clean and tidy house.

The project management team were also extremely diligent throughout the whole process, they kept us up-to-date with Project particulars, and we always felt that we were properly informed of most up to date plan on site in advanced, this in turn made our lives easier when having tradesmen in our house.

We are thankful that we purchased our windows from Cherwell, I would not hesitate to recommend them in the future.

"Very difficult company to deal with - bullies!"

We bought expensive Internorm sliding doors and windows from Cherwell. Unfortunately a great product is let down by very poor customer service by Cherwell Windows. There are three major outstanding issues after the installation (wrong handles supplied, expensive electric blinds damaged, large gaps around one window). The commercial manager Wayne is a bully who thinks that the way to resolve customer dissatisfaction is by threatening to withdraw services that the customer has already paid for. For the rest of the windows in my house I will certainly find another Internorm supplier.

"Excellent product and installation"

I’m so glad we chose Cherwell to procure and install our internal Aluco aluminium doors
We had a disaster of an experience with a well known provider in Slough and had them removed and refunded
Cherwell demonstrates how to do a proper professional job and even installed them earlier then expected
Thank you they are brilliant

"Good but not great"

Would recommend highly
Very pleased with the windows. Installation was earlier than originally planned and the whole process was extremely smooth. The fitters were extremely tidy and did a very professional job. Overall, one happy customer...
Updated from 5 to 3 stars… after ordering a further set of windows for a different part of the house. Part way through the process everything ground to a halt and it became impossible to speak to someone or for someone to call me back. Very frustrating indeed. Will keep a watch and wait and maybe revise again but not feeling very 5-star now which is such a shame.

"Evolution windows and doors"

Being a local supplier of Evolution windows was the reason we used Cherwell. Product is brilliant, experience let down by sales manager. Malcolm was insincere and untruthful, facts seemed to change on a daily basis along with prices. Also you lost further sales by bad attitude and not sending requested quotations.

"Incredible defo recommend"

I have just had some Origin sliding doors fit by Cherwell & I have to say the service was absolutely amazing. They were so great to deal with & truly made everything so seamless. The doors were fitted in a day & the guys fitting were so helpful & great. Defo recommend. Jessica wright.