"Items not what they say they are…"

**UPDATE**
The return instructions sent were vague at best, an gave zero clarity on how to go about return. I have to pay to ship it back? That's ridiculous! The item said 22mm but was only 19mm in reality! Are mm's different in Germany? I want a stainless two-tone Citizen band that is 22mm like I paid for!

I received the item but it was not 22mm as labeled on the site an the packaging! I don't know how to go about shipping it back because the customs form they sent says it's only worth €30 but it's worth double that much! I asked for help an haven't received a reply for days now! I just wanted what I ordered in the size it's supposed to be! It says 22mm but when measured it's clearly 19mm! You know how stupid a watch looks with 3mm of nothing on the sides?!

"Great product and service!"

Great product and service!

"Items not received"

Initial post on 12/8/2024: Items not received for order from 10/26/2024. Order #11236739. Tried to call, but phone never answered beyond automated attendant indicating all lines are busy. The order information noted that the business was located in Rotterdam, Netherlands, the caller ID of the phone number was "watch.co.uk" in the town of Aylesbury. Hmm...

12/13/2024 Update: No email follow up. No phone call follow up. No product received. I have disputed the transaction with Visa as this appears to be a spam/fraud company.

12/18/2024: No emails received regarding the actual status of the order, how to rectify the supposed problem with my parcel being returned, etc. However, I received two "How was your experience?" emails with no personalized information (just "Hi ,"). Each provided a clickable button indicating it would be going to some third-party site. Given scam concerns, I have no intention of clicking on their "survey" link. The greater the time and interactions, the more this company seems totally illegitimate. Unlike any legitimate business I've ever ordered from.

"Didn’t received the item "

Didn’t received the item . Trying contacting support but they were always busy. Tracking was provided , but in the website there is no parcel under this number. Avoid the seller it’s a scam

"Items not received"

I ordered in September 17th 2024 and are yet to receive my item order #11196098

"Where is my order"

Where is my order. I order a watch strap in October. Looking at other reviews of people saying they didn't receive their order is now making me worry

"The strap was exactly what I wanted."

I found a store for what I need!

"Great product"

Great product, promptly delivered.

"Found Just What I Was Looking For!"

I easily found the watch band I was looking for. It came in a timely manner and is absolutely perfect!

"My order hasn't arrived for 22 days and I can't get any information about its status."

I ordered a watch on September 20, 2024. My order is still in the first stage, Received. My emails are answered in 2-3 days. I am trying to find out the status of my order, but I cannot get an explanatory answer. The product page on the site still says that the estimated delivery will be in 3-5 days. However, it has been 22 days and my order is still waiting in the first stage. The worst ordering experience I have ever had. I am not sure if my order will arrive.