"Just very pleased."

Very happy with the recent installation of a log burner into my home, which has given the small room a focal point.
Lee and Clive worked very cleanly and were very knowledgeable. Thanks to Martyn and his team for their work and advice.
Would recommend.

"Knowledgeable & Professional - The Best !"

Knowledgeable, professional and first class service from our initial visit to the showroom through to completion of the gas fire and chimney breast installation. And we couldn't be more happy with then end result.
Would recommend Martyn and his team 100%. These guys know what they're doing.

"First Class Fires!"

The Cheshire Stove Shop provided us with a fantastic experience from start to finish.

Having visited a selection of competitors in the initial stages, it was the high quality products and the brilliant customer service which lead us to choose The Cheshire Stove Shop and we were not disappointed.

Martyn and Nick were extremely knowledgeable and their patience with all our first-time buyer questions was second to none. Upon installation James and Jude continued to deliver great customer service; they worked around our builders with no complaints and left our lounge spotless upon completion. To say we are pleased with our new HETA Stove is an understatement.

We would not hesitate to recommend this fab company to anyone looking to purchase a new fire. Thank you once again to all the team for a great experience!

"Excellent experience"

Excellent experience from start to finish.
The visit to the Showroom was very worthwhile, giving us the chance to see the unit working, recieve answers to all our many questions and compare our choice with other makes and models.
The fitting was excellent - obviously very experienced Engineers who worked quickly, were very friendly and helpful and left everything clean and tidy.
Would have no hesitation in recommending The Cheshire Stove Shop.

"Excellent service"

Excellent service, especially when having to manage and deal with the current supply chain issues that were out of their control. They kept us informed all along, and the final installation was utterly professional, informative and immaculate.

"Excellent service"

Excellent service.
Fitters were great.
Product high standard.
Whole experience was enjoyable.
Will definitely be using again.

"Excellent work"

We had an old open fire that leaked fumes into the first floor bedroom. We had been looking for what options were available for us for a few years but got nowhere until I happened to find the Cheshire Stove Shop on an internet search.
I emailed them and they quickly and helpfully identified what kind of open fire we had and what our options were and prices from the outset of installing a woodburner and flue.
We arranged for them to visit us to give us a quotation and they were really informative. We wanted to have the work done before we went on holiday, and chose options provided by recommendations from Martyn who worked really quickly to sort out the materials and woodburner.
Thanks to Alf and Clive for excellent workmanship, shaping the plasterwork into the old walls and installing the hearth etc and keeping us informed at every step that needed a decision. We were shown how to use the fire. We’re really enjoying sitting in the room now it has a good fire.

"Absolutely fantastic service"

Absolutely fantastic service from start to finish. We were kept up to date with installation dates and on the day the team arrived on time, covered up all carpets from the door to the lounge and worked with every care needed.
Fast, efficient service and would recommend to anyone wanting a new installation in their home.

"Excellent, Honest, Friendly Service"

Excellent, honest, friendly service from the beginning. We went to The Cheshire Stove Shop with an idea in mind. We ran through our idea with them and they advised that our idea wouldn’t work doe to size of the stove v the size of the room it was going in and explained why. To the relief of my wallet their proposal was significantly less in cost.
They ran through each of the available stove models in their show room and explained the pro’s and con’s of each unit making our decision on design easy.
The installation team took 2 days to remove our old fire place, install the new hearth, flue and the stove. The team took great care to ensure everything remained as clean as possible and that we were happy with the installation throughout.
The training and tips provided by the installation team on completion was very useful.
I would recommend The Cheshire Stove Shop to anyone who is considering a stove.

"Woodwarm Phoenix Eco log burner"

Excellent service from start to finish. Nick and Martyn were very helpful in advising on my choice of logburner and James and Mark? (sorry if I got your name wrong!) carried out the installation in a very professional manner. I would have no hesitation in recommending this company.