"First class service"

We are absolutely thrilled with the work that Alf and Clive performed - I can’t express how pleased we are to have such professional and respectful tradesmen- our fire was not straight forward and they worked so hard to ensure it was spot on and we were happy with it. They kept the house tidy and cleaned up after themselves - makes such a difference to the experience. The fire has already transformed the room and we haven’t even painted or carpeted yet. To have such hard working and courteous tradesman working on the house has been a pleasure - Alf’s guidance on using the fire is great, especially for us as first time log burners. All round quality and stress free experience which is not something I experience often but in this case I am so pleased. Please pass on our thanks for a fantastic job well done 👍

And also to yourself Martin for a very professional approach and guidance on the fire and a nice clean quote process with all extras potential clearly set out- made the decision to use Cheshire Stoves easy for us. It was a no fuss no pressure face value process that we as customers really appreciate 👍

"Great service, problem solved."

The service from the start was friendly and helpful. And even when we decided to return the electric stove - no faults, it was just louder than we'd expected - the guys at The Cheshire Stove Shop remained helpful and easy to deal with and took it back, no problem. Very happy to recommend.

"Great fire, not so good experience"

Use of the term ‘decoration’ in the beginning led to a misunderstanding at a late stage about how much more the total cost would be. Decoration is not, as I’d thought, the painting around the fire (which my builder was due to do), but some very expensive boards that are integral to the safe use of the fire. This was also after the shock of the cost of installation. Also slightly disappointed that I was expected to pick up the said (approx 2m) boards in my car. It felt like punishment for asking my builder to do the ‘decoration’ instead of Cheshire Stoves Shop. Otherwise, I really like the Element Sky T medium and am looking forward to using it to its full potential in the winter!

"Fantastic job"

Thanks to Lee and Matt for doing a fantastic job. Very professional, clean and helpful. Our fireplace looks exactly as we wanted it

"Fantastic service"

Fantastic service. Professional and friendly people. Would definitely recommend.

"Martyn and his team were professional…"

Martyn and his team were professional and helpful and they did a fantastic job, would defintely recommend them.

"Excellent service great value and…"

Excellent service great value and wonderful courteous installation teams.

"If you are looking for or thinking of a…"

If you are looking for or thinking of a log burning stove, don't go anywhere but Cheshire Stoves! We visited the shop in Macclesfield felt at ease from day one, Nick & Martyn were very good very helpful throughout & really know their stuff, from our first visit upto the installation of our stove. I could always ring or email get help & good advice from them. James and Mark were excellent fitting the stove gave us good information were very professional, efficient & kept the living room tidy & clean throughout installation, we are enjoying our stove with the cold weather we are having & thanks again to all the team at Cheshire Stoves

"Great Service"

Great Service, would highly recommend them

"Brilliant service from start to finish."

Brilliant service from start to finish.
Really clean and tidy installation.
Love our fire. Couldn't be happier !