"Amazing Service! "

The service from start to finish was beyond amazing! Our agent, Ajay listened to everything that we wanted and he delivered! His knowledge of the area and recommendations was just amazing and he was so helpful throughout! I have recommended Ocean Florida to my manager and she is hopefully booking with you for July 2026!

"This company is great because they time in getting your holiday right!"

This company is great because they do not push you into what you don't want , give you lots of holiday options. Darren was very helpful with trying to help us decide on the resort to stay at and getting the right price. We don't book anywhere else when going to America it is always with Ocean Florida!

"Fantastic support from all at Ocean Florida"

We have just returned from a 15-day holiday in Florida. We had exceptional support from Nikki, Lauren, Sam and Cameron from the initial booking, organising activites and dealing with a couple of problems. Nikki Russell was superb at sorting out a ticketing problem we had at the Kennedy Space Centre (NASA) and helping when our return flight with Virgin Atlantic was cancelled. BIG THANKS to Nikki particularly but also Lauren and Sam was so efficiently answering our questions. You all made our holiday so much easier and enjoyable. MANY THANKS.

Just one constructive comment in that we stayed in a lovely villa in Davenport. Whilst we enjoyed it, the location is not ideal due to volume of traffic on the I-4 and on-going road works on the I-4 for this year and well into 2026. I would not personally recommend staying in Davenport at the present time. Some days our travel time to the Parks would average 50 to 90 minutes each way which was not great.

"Last minute Twin Destination Disney/Universal Break"

We booked a twin holiday covering Disney and Universal. This was booked relatively last minute (we only have around 90 days until we fly out) but Ricky our travel agent did a wonderful job putting together a package that has allowed flexibility at a great price.

He listened to our needs and budget and worked hard to maximise what we got for our holiday. He also made a few tweaks to allow us to stay in our preferred hotel accommodation

He is clearly very knowledgeable about travel to and activities in Florida and he peppered suggestions of what to to and where to visit during our conversation.

We felt conversation was relaxed and not pushy so it was easy to make the decision to book once a preferred package had been arranged

I’d highly recommend Ricky and Ocean Florida based on the experience we had

"Neil Mulholland - a credit to this organisation"

Neil Mulholland has been our hero throughout the entire booking process! From the initial phone call he has given us all the information and tips we need plus so much more right up to the stage of booking our very first trip to Florida! We could not have done it without him and we are so grateful for all his help!
Neil is a credit to this organisation and we will be keeping his details for our next trip to Florida, hopefully soon! Thanks so much Neil!

"Top marks"

After a disappointment with our booking Ocean Florida dealt with the problem in a very professional and efficient manner, even though the problem was not a fault of theirs. I must also mention the superb customer service representatives especially Nikki Russell, top marks.

"I contacted Ocean Florida after an…"

I contacted Ocean Florida after an error had been made with our booking. Nikki Russell made contact and worked with the team in Florida to do the best they could to resolve the issue for us. Nikki took the time to listen to what was important to us and I felt she really did care.
We have been offered another Villa closer to our other family members which I feel much happier with. We are all looking forward to a wonderful holiday.

"Tex was really helpful"

Tex was really helpful. He talked us through options within our price. He was professional & polite. We would definitely recommend Ocean Florida! We cannot wait for our adventure. Thankyou!!

"Utterly Amazing Company "

Booked our very complicated trip with Ian May who was amazing, this was a surprise trip to take my parents and he went above and beyond with the arrangements. Following booking we had a major problem with BA, being really upset I thought the holiday might not go ahead but Nikki Russell was truly amazing, she did everything in her power to sort all of the flights out, ending up being much better than we could have ever expected, we just can’t thank her enough, we will never book with anyone else now and have recommended Ocean to all our family and friends, thanks again Ian and Nikki

"Fantastic after-sales service…"

I cannot praise the after-sales service provided by Nikki Russell and Ocean Florida highly enough. We did inevitably experience one or two issues whilst on our San Francisco, Yosemite and Vegas holiday but the team dealt with our room complaint in real time and we were moved to a better room within the hotel in a matter of hours. When we had complications with our hire car upgrade Nikki investigated the matter thoroughly and honoured everything she committed to do to resolve the matter to our satisfaction. Additionally, the process throughout was transparent and the communication excellent. I would not hesitate to recommend or use ocean Florida again for future trips.