"Professional"

Professional, friendly and flexible. Worked well for me

"Great experience "

I have put off buying a carpet for years because I couldn't face the hard sell. Finally faced it and Cass at Edinburghs Hermiston Gate store made the whole experience a pleasure. Friendly, knowledgeable and so easy to deal with. Give this lady a raise!

"Ms. Cass"

Ms. Cass was fantastic attending customer

"Great experience "

Stewart was very helpful and directed us to the type of carpet that would suit our need. He also helped us decide on a colour and let us take a sample to check it matched other home items.

"Excelpent service from Mick"

Excelpent service from Mick. He made buying a carpet stressfree and efficient. Excellent customer service

"Stewart was really helpful I would…"

Stewart was really helpful I would really recommend this store

"unreliable "

I've been in here twice. Once to purchase carpet in 2022 and another to purchase bathroom vinyl in July 2024. Can't remember the exact date. Both times, the service was friendly but the second time someone was supposed to turn up st my home to do a measure and quote and never showed up!! I stayed in just for it and no one came. Got no follow up phone call either so went some where else

"First Class"

Visited the Carpetright Store in North Shields and ordered some vinyl for a bathroom, was served very professionally by Paul who was most helpful.
The fitter called Tosh did a first class job in a tricky space would recommend.

"Totally seamless from start to finish"

Totally seamless from start to finish, no pressure from the sales staff, great contact from start to finish. Kept informed through the whole process. Fitter very customer focused, really pleased throughout

"AVOID AVOID AVOID CARPET RIGHT "

ATTENTION REGIONAL MANAGERS SHAREHOLDERS AND PUBLIC
WORD OF ADVICE AVOID AVOID CARPET RIGHT NOW TAPI
SHOCKED TO SEE AFTER RESEARCHING THAT THERE MANAGER IN A STORE IS ON TRIAL FOR FRAUD IN CROWN COURT ALL MAKES SENSE NOW THIS IS WHY THEY FIND THESE SORTS OF JOBS BECAUSE THEY ARE TRAINED CON ARTISTS WHERE THEY CAN CARRY OUT THERE SCAMS
DISHONEST 0 CUSTOMER SERVICE MOUTH ON THESE GUYS LIKE A RUNNING V8 ENGINE
AVOID AVOID AVOID TAPI CARPET RIGHT
TEDDINGTON CARPET RIGHT IN GENRAL ARE CLOSING DOWING EVEYWHERE AND THE COMPANY THAT HAS TAKEN OVER IS TERRIBLE THEY HAVE GONE BUST FOR A REASON
HIND NOW WORKING IN EPSOM MILAD FROM TEDDINGTON AND SHARZARD FROM TEDDINGTON ABSOULTLEY NUMBER ONE SCAMMERS DISGUSTING SERVICE THESE MANAGERS AGREE THE QUOTE SAYING YES YOU HAVE PURCHESED YOUR ITEMS
TIME OF FITTING COMES AND THEY SAY THIS AND THAT IS MISSING IF YOU WANT TO BE LET DOWN AFTER SPENDING THOUSANDS OF POUNDS OF YOUR HARD EARNT MONEY BE MY GUEST THIS IS A NO GO COMPANY AND I HAVE TOLD EVERYONE OF THERE DEVILISH SKILLS THESE ARE THE PEOPLE THAT SHOULD NOT BE ALLOWED TO WORK MISLEADING CUSTOMERS LIKE THIS I WOULD URGE YOU TO AVOID THIS HORRENDOUS COMPANY CARPET RIGHT AND THERE CLEVER SCAMMER TAPI
AVOID AVOID
I DO NOT WANT A REPLY I WILL NOT BE USING YOU AGAIN AND WILL URGE FAMILY AND FREINDS TO STAY AWAY FROM YOU I HOPE YOU CLOSE DOWN AND YOUR SCAMMING STAFF LEFT WITHOUT A JOB BUT THEY WILL ONLY GO ON TO SCAM OTHERS I GUESS
this is a disgusting
Company the lady I spoke to from tapi she knows who she is was absolutely useless Carpetright is now under tapi be aware not to buy from carpetright they have gone bust for a reason carpetright teddington is full of cheating staff and corrupt managers you do not want to go and loose your money there they are now under tapi but don’t be fooled they are as bad as each other I have been scammed in purchasing carpets can you believe that these people scam you infront of your face then request money after saying we did not charge you for something please do not Use these people save your money and spend it somewhere else where you will have satisfaction from spending your money tapi and carpet right are a scam cheating curupt company and also target old vulnerable people with their lies only to charge them extra money afterwards
AVOID AVOID I do not want a reply I will never be using you again
Date of experience: November 20, 2024
In order for me to go back I would have to see the termination of all staff involved and a full refund as this was a harrowing experience