"Great Service all round "

Great quality item, delivered in time, packaged with great care.
Very happy with service.

"Great service"

Great service, excellent product, very easy to deal with.

"Lottery if you actually get your order"

Seems a lottery if you actually get your item, I order a tea and coffee canister in April and since ordering I've been promised it will be in stock with the next two weeks 5 times, I've now got my money back from my credit card company. If you do buy from this store make sure you use a credit card! Much easier to make a claim.

"Avoid. "

Ordered a vase and bowl on 28th April 2024, we are now 6th June and I’m still waiting?

Email communication was replied to promptly at first, which I thought was great. However since asking for a refund because I don’t want to wait any longer (understandably) I’ve been ignored. I assume I will continued to be ignored. Now wishing I had read the reviews before buying.

First time using this website and I won’t be using again. Will be going to my bank and citizen advice centre to escalate this matter. I emailed last Friday asking for a refund, we are now Thursday and still no reply. Have just sent a chaser email for the refund. Previously I was replied to the same day if not the next day to my emails.

Has anyone manage to successfully get a refund from this company who appear to take peoples money and never deliver items or refunds for not providing the service/items we have paid for.

"Great range of products and competitive pricing "

Great range of products, competitive prices and quick delivery.

"I find just what I’m looking for"

I find just what I’m looking for, with great prices and speedy delivery. Very good

"Great product and delivery"

The bowls I ordered were just what I had been looking for and hadn't been able to find elsewhere. Ordering was really easy. They came well packed and were delivered quickly.

"Well Packaged!!"

Fantastic service, fast delivery and well packaged as the port glasses have a very fragile thin stem.
Will use again!

"Good service"

Items arrived safely packaged and on time

"Two orders, two great experiences! "

Called the customer service line (and spoke to a lovely lady named Liz) to check a product was in stock prior to placing an order, as prompted by the banner on their website stating there may be stock issues.

Luckily, the item I required was in stock and as I am local to the business, they explained I could collect to avoid the delivery charge.

I collected within two days from their warehouse and left feeling very happy with my purchase.

A week later, I ordered a second time (online) as I wanted something sent directly to a friend. Unfortunately, this was out of stock and I had to wait 12 working days for it to be dispatched. However, I was contacted swiftly, the morning after placing the order online which I appreciated.

I waited until now for my friend to receive their gift before writing my review. She is delighted with it and said it was very well packaged. They had even included a gift note on my behalf, which was a nice touch.

A great experience overall, thanks Kings and Queens!