"Ordered cutlery 5weeks ago they told me…"

Ordered cutlery 5weeks ago they told me it was out of stock and it would be in a few weeks .
I emailed them and they told me I would receive a a refund in up to 7 working days .
No refund .
No ordered .
Also the website said it was closed and the phone number is engaged .
Think I am going to have to contact the bank about fraud.

"Looks like a scam"

Looks like a scam. Ordered glasses in April... they took my money and then told me the items were out of stock! still waiting. No response and now looks like their website is down. Will have to contact my credit card company now

"AVOID! Goods not received and website now defunct."

Awful experience. Goods not received and about to pursue bank for refund.
At time of ordering (late May), website showed my goods as being in stock. After ordering/paying, an email tells me goods will take 12 - 14 days. 6 weeks later nothing has arrived, multiple emails are unanswered, the phone is never answered and the website is shut down. DO NOT USE.

" Avoid, definitely a scam website"

I would rate this company zero stars if I could. Please do not trust this retailer and waste your time/ money. Truly I believe that they are scam and they are defrauding their customers. If you look at the reviews on google/ trustpilot they are either 0 stars or 5 stars which to me seems like fake reviews or bots. They are selling stock with no pre warning that they do not have it available.

I ordered an item in April. After my order they informed me there would be a 12-14 working day wait and item would be with me by end of May. There was no mention of the item being on back order on their website. After several follow ups it is now July (3 months later) and after asking for a refund several times they have still not returned me the money I am owed. Please avoid this retailer at all costs, they are not worth your time and I have had to open a dispute with my bank.

"Scam"

Scam - Ordered but told to wait for stock. Stock never arrived so cancelled. I was told 10 days for refund which never came. Now not getting any response from the company.

"Scammer company. AVOID"

Seems I am not alone in placing an order for an item that as listed as in stock but then getting an emails saying they are waiting for a resupply. I waited a long time and tried emailing with no response. I will contact my credit card to do a charge back as this appears to be a scam company. Very disappointed.

UPDATE: I called Amex and they have processed a refund.

"No products and no refund "

I placed an order in April and still have not received my products, I chased for an update and they kept telling me to wait, i finally then asked for a refund and since then not heard anything.

I spoke to Liz and she said we would process the refund, I still have not received the money.

I just went on their website and the website is closed.

How do I rectify this as the company are ignoring me and not paying my money back and had no products since April 24.

I have now reported the company to Trading Standards

"Give this company a miss. Order through a reputable company. Order never arrived. "

Unfortunately this company does not seem to be trustworthy and the only standard response seems to be that the items are delayed but are on order. Dates promised and dates past and another date in the future given. I made an order in May which never arrived and it's now July. I would recommend ordering from a reputable company, but if you do order anything from this company make sure you order with your Credit card for protection.

"Shocking service "

Ordered item in April , not had item as they say it’s out of stock , I was patient and waited until June , requested a refund 3 weeks ago , I’ve still not had it , steer clear of this company , they take the orders and money but no item and refund , same email to say passed on to finance department …. It does not exist!!!!!

"Avoid this outfit like the plague. …"

My Order for a salt pig has not been fulfilled. Lots of excuses,no action. Asked for a refund and to date my email has been ignored. It would appear these people are con artists.Avoid like the plague.