"Awful. They take your money and run!"

I can't reply to comments on here but to everyone waiting for the company to respond, don't bother! SCAM! Ordered a gift back in May and had the same polite bulls*** emails saying 'delay in order' 'thanks for your patience', bla bla. Same as others on here, the emails soon stopped and no replies whatsoever, no response when asking for refund. I have now gone to my credit card company and they have refunded me - hopefully they will come down on the company too. Report to trading standards. No excuse for lack of comms especially when everyone has obviously been so polite and patient for weeks whilst waiting for their items and there's been no intention of fulfilling these orders. 'Liz' doesn't even exist in my opinion, a quick search on Companies House and Facebook will show you who runs this scam. No doubt they'll set up again as something else so beware!

"No refund and website closed "

I ordered some plates which showed as in stock on their website. I was then contacted by E mail to say that they were in fact out of stock but would be back in soon. After a month of waiting I asked for a refund which they agreed to within seven days - customer service was in fact friendly and efficient. Two weeks passed with no refund and I now see that their website is showing as closed. I am now £66 out of pocket.

"Very disappointed! Ordered in April 24"

Ordered in April 24. Told items out of stock but would be delivered in June. Agreed to wait then no goods. Cancelled order and requested full refund. Was told this would be dealt with by finance dry. Since then no response to emails and no refund! Very disappointed!! I would definitely not recommend!

"LOOKS LIKE THEY’VE GONE UNDER "

As per other feedback on this company, I placed an order 10th May and received the what seems to be standard email from Liz saying there would be a 10-12 day delay. I was fine with this - however when I followed up at the start of June Liz told me there was a further delay to early July. Emailed last week and received no response. Now the phone number doesn’t seem to work and the website is ‘closed’. I lodged a dispute with my credit card company this morning and provided them with screenshots of the website, the order and the last update from Liz. They ave advised they will credit my account whilst they investigate. If the merchant can prove I have not told the truth the amount will be debited back. Hopefully this will help others who have fallen foul of what I think is a company in administration.

"Ordered goods and payment taken 15th…"

Ordered goods and payment taken 15th April. To date, despite several emails, still no product. I just signed in to try to find a telephone number. Guess what, website shows they are now closed!!
I am happy to retract this review if Kings and Queens can either deliver my goods promptly or return my money.

"I ordered my items over 6 weeks ago was…"

I ordered my items over 6 weeks ago was told they would be delayed have emailed numerous times asking what is happening and if and when they are arriving I have had no reply and now the website is shut. Looks like iv been scammed and they have taken my money and run off. Shame because the product looked lovely

"AVOID "

Ordered on 11th June, emailed to say 12 day delivery. 12 days comes and goes.. no reply to emails, website now says closed.
Scammers

"Anyone know if these guys have gone…"

Anyone know if these guys have gone bust?
Ordered goods 19th May, all the promised delivery dates have gone by. I've requested a refund which was promised, but not actioned, and now there is no response to my emails, plus website closed down.

"I ordered some goods in April and have…"

I ordered some goods in April and have been chasing for a refund for the past 3 weeks. I am wondering if they have gone bust?

"Disappointing and frustrating "

Despite many emails over a period of 7 weeks reassuring me that my order would be fulfilled, it has not been. I am no longer receiving a response to my emails and the website has shut down.