"Really poor experience"

Really poor experience. I ordered two items about a month ago, one arrived within a week but still waiting for the other. Have tried contacting the company but absolutely no response. I’m waiting on a £30 T-shirt which I’m guessing I will not be receiving 😕

"this is my 2nd review unfortunately…"

this is my 2nd review unfortunately regarding the poor communication from No Chaos!Returned item weeks ago still no refund or communication from them 😢

"Small outfit right heart"

Small shop has issues but heart in the right place

"Ordered a teeshirt"

Ordered a teeshirt, email confirmation said 5-10 days delivery and would email again when dispatched. Although I think up to 10 days is far too long I have them the benefit of the doubt and waited 15 days until chasing.
Tried messenger, email and WhatsApp and no response.
Eventually I messaged again through WhatsApp and got an apologetic response saying they were short staffed and my order would be sent asap with a free teeshirt as way of apology.
True to word, 2 teeshirts arrived 2 days later, however my order was still not received, and the 2 teeshirts were not a style I would ever order or even wear.
I messaged again and said these were both an apology goodwill gesture and my original order was on way.
I have never received the original order.
I messaged to ask how I could return the 2 items for a refund and received in response “did you not like the ones you were sent?”
Despite several messages and emails since I have had no response, no original order and 2 “useless” teeshirts. I would avoid this company at all costs, it’s not worth the time.
For context my original order was 19/04 and today is 27/05.

UPDATE - teeshirt arrived out the blue and I love it, however all the above would prevent me from ordering again

"Well, sad."

Well, ordered £100 of goods in early May, almost a month has passed and nothing. Contacted them a million times. Sad, because I already own some of their t-shirts and really love them.

"Will definitely shop again"

Will definitely shop again. All of my items were top notch, and when I had to call Jamie regarding a query regarding a size I had ordered, he sorted it out for me right away.

"Since returning item, no refund or contact for 2 weeks. "

Purchased a Santa Cruz hat which arrived a week later. Hat didn’t fit so returned to correct address recorded delivery as advised.
It’s now 2 weeks on and still no refund or response to my emails asking for updates.
The company is clearly a shambles.

Customer service seems to be a thing of the past these days, hence why these kind of companies go belly up before long.

I would strongly recommend NOT dealing with this company. Don’t take my word for it, read the reviews.

"Avoid this company"

Avoid this company! Absolutely ridiculous service they take your money and send you the wrong items they don’t respond to emails and advertise stuff they don’t even have

"Absolutely shocking communication"

Absolutely shocking communication, or lack thereof.
Made my order on the 4th May and not heard a thing.
Emailed them, messaged them on Facebook and Instagram and just being ignored.

"Delivery terrible"

Terrible delivery took a month for items to arrive that said they would take 5-10 days, no updates until I sent several emails. Items eventually arrived.