"Didn’t send my item"

Didn’t send my item. When I chased it up they said it would be sent but still didn’t send. Asked and received a refund

"Thanks Trust Pilot"

Thanks Trust Pilot. I was going to place an order but I will not now thanks to the negative reviews that you detail.

"No product yet"

I can’t really review the product as it hasn’t arrived yet, I emailed to chase the delivery and I am yet to hear a response…

"Happy "

Well it would of been 5 stars, unfortunately my parcel was sent via what felt like a tortoise, however when I contacted the store to see where my parcel was, they were fantastic and dealt with the issue very promptly, and sent a rocket up the tortoises backside, soon after that I received my goods. Very please and will use again as long as they sack that tortoise.

"Item not delivered. No response to emails."

Ordered sweatshirt in 12th April. It's now 8th May. No sweatshirt. No response to emails.

"They took my money on the 24th April"

They took my money on the 24th April. I waited and waited. I then emailed... no reply... I then rang. Spoke to someone who said (they needed to print more tops) no customer service. Still waiting for product 14 days later... I've ordered b4 but after this shocking show I won't be again. If it doesn't turn up by Friday I'll be ringing the bank

"First time buying with No chaos.."

First time buying with No chaos..
Slight issue with late delivery?
Sorted immediately after contact with Jason.
Friendly and very helpful.Tee arrived next day... Quality.

"Ordered 2 t shirts and then a week and…"

Ordered 2 t shirts and then a week and a half later I received only one. Nobody from customer service ever replies

"Missing item from order, ghosted by Customer Service"

Ordered 3 t-shirts back in February. 2 arrived on time as hoped, both very good quality.
3rd t-shirt was not included in the order, with a receipt acknowledging the missing item and with a hand-scribbled 'On It's Way' on the receipt.

It's now nearly 3 months from order date and I've had no reply. Their customer service email just sends automated responses and the mobile number on their site just rings to the voicemail of some guy named Jamie Wilson.

Really frustrating experience from a store which, when it gets it right, offers great value and products. Unfortunately, they don't seem to be able to avoid getting things wrong, or be able to deal with them when they do.

"Great shop"

Ordered from this place and couple of times. No issues at all, everything has been great. Great products and had no bother with communications or delivery. I made a mistake in ordering and it was easily sorted by the staff. Would recommend