StepChange Debt Charity

Money & Insurance
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180 reviews
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Customer Reviews about

StepChange Debt Charity

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Simon Stephenson

5.00/5.00

"The whole experience which was quite…"

The whole experience which was quite daunting was made so much easier by the very knowledgeable people here.

I would recommend speaking to them without hesitation if you have any financial issues as no judgment is given

16/04/2025

Kathleen

5.00/5.00

"At a time when I was at a very low ebb…"

At a time when I was at a very low ebb Step Change were my light at the end of the tunnel. From the outset they were non-judgemental,friendly,professional and set me up with a repayment plan ,contacted my creditors and took the worry from my shoulders. I cannot praise them highly enough and now that I am reaching the final stage of this journey my peace of mind means everything to me. I would not hesitate to say if you are feeling overwhelmed and can't see a way forward get in contact with them don't delay. They make the plan that fits your circumstances and help you budget for the future. Thank you Step Change you really are a life saver.

16/04/2025

James Lewis

5.00/5.00

"Call and make a start on becoming debt free"

I was in over my head with debts and without step changes help I don't know where I'd be

16/04/2025

Slp

5.00/5.00

"Amazing have helped a friend to Change…"

Amazing have helped a friend to Change her financial status. Also eased worry and stress

16/04/2025

Antony Chandler

5.00/5.00

"Amazing service"

Amazing service. They are great. Really helped me to get my debt problems under control with a debt management plan, helped me sort my budget out and get all my debts paid off over the past 4 years. I really cannot recommend Step Change highly enough. Thanks, for your help to get my finances under control, ease my stress, and give me piece of mind.

16/04/2025

Kamran Naraghi

5.00/5.00

"Excellent client care"

Excellent client care

16/04/2025

Chandan

5.00/5.00

"When I apporach first time till today"

When I apporach first time till today, all my problem,stress takeover by step change and I not let down stepchange too for payments. God bless team.thx

16/04/2025

Gary D

1.00/5.00

"8 weeks to listen to a phone call"

work from home agent was too preoccupied to listen and offer help, when I complained, she said her team leader would listen to the call and call back but that call never came, when I contacted them to ask how long it would take , I was told three days , then 5 days, then 5 weeks then 8 weeks Eight weeks to listen to a five minute phone call

15/04/2025

Kristen Ruckledge

5.00/5.00

"Setting up a Debt Payment Plan (DPP)"

They helped me to set up a Debt Payment Plan set up, to consolidate all of my monthly payments into one affordable monthly payment.
Thanks to Mollie for her direct help. And the initial team for being caring and understanding to my situation.

15/04/2025

Garry Darby

5.00/5.00

"Step change changed my life i will be…"

Step change changed my life i will be debt free in 5 years don't have to worrie about emails and letters one affordable payment every month until your debts are fully paid back step change excellent and easy service thanks for helping me I can now sleep at night don't have to worrie

11/04/2025
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