"Barred from online ordering, no reason and won’t discuss"

Placed an order online part VIP points redeem and part pay. Order cancelled with no reason. Spoke to manager and told barred from online ordering for life and no explanation given! Told I could still buy in store. I have done nothing wrong and only ordered 2 different Duplo products. Insulting deformation of character. Disgusting company with no compassion for its customers . Do not buy from this awful company as you can buy cheaper from Amazon , Argos and other stores.

"Just watching the Thanksgiving Parade…"

Just watching the Thanksgiving Parade and the singer on the Lego float is signing "Shake your money maker"!
Are you kidding me! This is a kids float. They are telling them to be seductive for money. Is anyone paying attention? What are we teaching our kids?

"Order placed via Lego.com"

Order placed via Lego.com. No prior notification of delivery so was out when they tried to deliver. They then lost the parcel for about 4 days before it turned up at a DPD collection point in a different town, despite there being a collection point very close to our house. Customer Service were actually very helpful initially, until my Son placed a new order three days later when he found he had been "blacklisted" for life and could no longer place any more orders. So in short, they lost the parcel and because we dared to complain about this they then closed the account and told us we will have to buy via their shop in future.

"I have just visited LEGO® Store at…"

I have just visited LEGO® Store at Leicester Square and it was marvellous experience.

"Fantastisk kundtjänst."

Fantastisk kundtjänst.
Jättebra service, och snabb leverans
Löser problem på bästa sätt.
Topp betyg.
Tack.

"Jeg åbnede min nye Lego bil og var klar…"

Jeg åbnede min nye Lego bil og var klar til og samle, da jeg hurtigt bliver bremset i en manglende klods. Skynder mig og kontakter Lego og venter i spænding på deres svar.
De beder om at sende oplysninger om selveste bilen, som jeg får sendt tilbage til dem.
Under et døgn efter modtager jeg ordre nr på min klods og får afvide der kan være lidt ventetid på ca. 10 hverdage.

Har endelig modtaget klodsen og er færdig med og bygge bilen.
Mange tusind stjerner her fra

"Got myself Harry Potter lego 11.nov"

Got myself Harry Potter lego 11.nov. still havent got it. Wished they told me that they have delivery issues before i placed my order.

"Ich wollte ein Set zum Geburtstag…"

Ich wollte ein Set zum Geburtstag meines Sohnes bestellen. Da er aber schon am nächsten Tag Geburtstag hatte wählte ich die Möglichkeit der „Zustellung am Nächsten Tag“. Ich habe an einem Mittwoch um ca. 11 Uhr bestellt. Ich ging davon aus, dass das Set dann am nächsten Tag ankommen würde, aber Pustekuchen. Das Set kam, trotz der zusätzlichen Versandkosten von 13€!!! nicht am nächsten Tag, sondern am Freitag in der folgenden Woche. Also statt einem Tag, 9 Tage Lieferzeit. Habe es dann zurückgeschickt und warte jetzt seit 4! Wochen auf meine Rückerstattung.

"Order stuck in limbo"

Placed an order on the 8th November, this is the 16th item still showing as being in the same place as 4 days ago , disappointed

"GLIMRENDE KUNDESERVICE!!!"

GLIMRENDE KUNDESERVICE!!!
Jeg har i dag modtaget 2 stk klodser som manglede i mit julelego sæt. Kvit og frit og med en tilhørende god forklaring og beklagelse.
Jeg tænker ikke at Lego laver fejl med vilje og synes det er en god service at man kan få tilsendt de manglende klodser og at det er nemt og overskuelig at bestille på deres hjemmeside.