"Jag beställde en hel massa reservdelar…"

Jag beställde en hel massa reservdelar och är supernöjd med leverans och en fantastisk kundservice! 👍👍👍

"Hurtig levering og god service"

Hurtig levering og god service

"Order not received"

Ordered online with Lego on the 16th of September. Parcel which is a birthday gift has still not arrived. If placing an order with Lego it might be an idea to order at least a month or 2 before as there seems to be issues with buying from them online. Really disappointed.

"I use the Lego store in London"

I use the Lego store in London, Leicester Square. The staff are FANTASTIC always. The shop is always well stocked. Last purchase I made was for Starry Night, the Van Gogh set. Yes it’s pricey, and we will never be able to afford the sets we want that hit the 500 quid mark. But that’s the rub, as Shakespeare would say. Now if they made a Globe Theatre……..

"Pessimo servizio!"

Pessimo servizio!! Per non parlare del fatto che hanno aumentato il prezzo di svariati set senza un motivo a mio parere...ah forse il caro energia vedremo se quando si riabbassera il costo abbasseranno il prezzo ma ne dubito fortemente!!

"Lego.com structureel beschadigde inhoud"

Lego.com zending worden structureel slecht ingepakt. van 5 zendingen zijn 4 beschadigd aangekomen. Dit komt doordat de lego set slecht is ingepakt. Lego klantenservice behandeld je als kleine kleuter en lost problemen niet op. Andere groot buitenlandse webshop verzend beter en prijzen beter.

"LEGO Sucks"

I ordered the BTTF Time Machine set and love it. My mother wanted to give one as a gift. So I tried to order it for her and my order got canceled. Fair enough. It says 1 per household. So she went ahead and ordered it (to her address), and it was cancelled. The reason was she was over the purchase limit. How's that? She has never ordered before. What a terrible company.

"Big Shout Out for LEGO"

Big shout out to LEGO for going far above and beyond in customer service relationships. In a tis, our 4-Year grandson shattered the monkey's-head piece of his favourite DUPLO 'jungle animals' set by flinging it across the room and then stomping on it! Wrote to LEGO inquiring after a replacement piece, which, remarkably, they provided - FREE OF CHARGE. We were willing to pay. Very much appreciated, uncustomary kindness in an age of neoliberal cruelties. Thanx.

"Thank you"

When Lego UK automatically denied a missing bricks request without so much as an explanation, I went directly to Lego.com. Despite it being the same company, it operates with different morals and standards. I didn’t want to plead my case over a gift from the children’s hospital and the reps at Lego.com respected and understood that, which meant a lot to me. I don’t know if Lego will see this review, but it made my son’s whole week after the bricks arrived in the mail. Thank you Andrei, Mason and Emily.

"Lego is the Worst Customer Service Provider"

Lego is surely one of the worst customer service provider I've ever met. They did not respect their customers, has discriminations, do things arbitrarily and did not provide a solution when things go wrong. They will be doomed if they do not change and improve.