"Exceptional service - not just sales"

Plymouth Ocean BMW’s Sales Manager once again worked to find me a car with the right spec to budget. All is great until BMW delay the delivery by 2 months, this is where my relationship with Plymouth Ocean BMW has gone from good to great.

They know what I was up against and the impact of not having the car as my previous BMW had gone. They put measures in place to allow me to stay mobile and how they did this simply blows me away, it’s influenced so many people to comment on incredible service.

All I can say is that you can go to shiny big dealerships but you will not get the service that Ocean deliver time and time again. I say this from experience and don’t hesitate to walk in as whoever you see will look after you.

Thank you so much and we look forward to seeing you in May and June for the next chapters in our Ocean experience - best BMW dealer customer service for sure !

Don’t hesitate to purchase from them and I live over 120 miles away.

"Exceptional service"

I made an online enquiry for a BMW 2 series Grand Coupe for my Wife, late on a Saturday evening, I received a Saturday evening response, Sunday follow up and all the information I could then need over the course of the next few days to secure the purchase of the car in March 2021.

The integrity of the Sales Team was brilliant, the communication excellent throughout as this was carried out at distance and during the Covid pandemic.

The handover was excellent and car set up perfectly. Having bought many BMW’s from across the UK this is a great dealership.

"A first class service from start to finish."

A first class service from start to finish. I had the pleasure of dealing with Paul Yearsley who was courteous, competent and attentive throughout the sales process.

"Had an amazing experience buying my car…"

Had an amazing experience buying my car through Ocean bmw .The sales team were extremely attentive,informative and totally honest throughout the whole process .When the day came to collect my new vehicle everyone at ocean made me very welcome and made it a very enjoyable experience on the whole

"Great mini,Great staff and great service."

My Mini Clubman is my 7th Mini
and is the best so far. It is comfortable,
spacious (I have a large dog) impressive
handling, good performance and a lot of fun.
I have had excellent service from the
Staff at Ocean Mini - both Sales and
Servicing and have no hesitation in
recommending Ocean Mini.

"Hi there"

Hi there, I would like to say a big thank you to ocean BMW Torbay, and especially
Paul Yearsley who last Friday 25/3/22 sold me my ( S 1000 XR ) Paul made the whole process very simple, pleasant and easy for me, he was very thorough in showing me all the controls on the bike especially the TFT
He was also very helpful in our phone conversations and supplied me with additional pictures and very supportive over the phone filling out the sales forms.
It’s a 10 out of 10 for me,
Thanks Paul
Warren Boardman.

"Always very professional, quick & easy to deal with!!!"

always very professional, very helpful and making things as easy as possible which for me as business owner is very important as I do care about my time the most. Simon and crew are right people at the right place I can say very friendly and making me coming back to them every few monts for new car.

"Brilliant sales service from Jules"

Brilliant sales service from Jules. He and team were true professionals all through my buying journey.

"Very happy with my car"

Very happy with my car, pleasant and happy experience purchasing through BMW.

"The best Dealership I have ever dealt with"

Great service and Great staff. I am on my third new BMW from Oceans Plymouth now and I have never had the service that I get from these guys from any other dealership. The warm welcome and service you get from the staff always makes it a pleasure to visit the showroom.