"In June 2021 I had the soft top motor…"

In June 2021 I had the soft top motor replaced by ocean bmw in Paignton at great expense because I was moving house and had no alternative. They did this but damaged the roof lining. I was promised that this was on order and would be replaced within six weeks. I explained to them that I had moved to North Wales. They assured me that that was not a problem. Despite numerous phone calls and messages I have had no further contact from them. I am totally disgusted with the lack of any service.

"Very poor after sales"

Very poor after sales. Bought an approved used car which was under 3 years old. Noticed an unusual noise coming from air vents on the first day. Went to get the car checked at a different dealer which was closer to me. They did the diagnostics and said there was no gas in the air con, no leaks or faults in the system, and that it wasn't covered under BMW approved used warranty. I had to pay the diagnostics and re-gassing bill which came to 374. This was within 3 weeks of me having the car. I asked Ocean BMW Plymouth for reimbursement since the car should've had gas in the air con when they sold it as an Approved Used Car. They refused to reimburse any costs and claimed the car had been checked when it was sold.

This is really disappointing as I believed an approved used car should've come fully tested and I shouldn't have to get it fixed at my own expenses within firat 3 weeks of owning it.

"I was very pleased with the service on…"

I was very pleased with the service on my purchase, from the start to finish I was treated with respect and understanding.

"Exemplary Service"

Our family has received exemplary service from Ocean Torbay over the last 20 years.
During the last 4 years we have purchased 7 cars from Jermaine who always goes above and beyond with his excellent customer service - he is a great asset to their business.
Our family will continue to travel to Devon to receive their outstanding service.

"Friendly approach when entering the…"

Friendly approach when entering the showroom . Efficient staff and confident that the job required will be done in a correct and precise way .

"We had great service from the Ocean…"

We had great service from the Ocean Falmouth Motorrad Team.
A great deal with friendly and first class service service from Julian Hanger

"Everything was excellent."

Everything was excellent.

"Great company to deal with"

Great company to deal with, purchased my new GSA1250 and the process was great. Good information and details provided, prompt responses and service, would highly recommend

"Replaced a battery in a key fob very…"

Replaced a battery in a key fob very efficiently.

"Having purchased 5 Mini's over a number…"

Having purchased 5 Mini's over a number of years from Ocean Mini I can thoroughly recommend Danny Welch amongst many others there for a professional service. Ocean Mini have always diligently responded to all of my questions and concerns and have gone far above and beyond what anyone would ever expect. Of course, there is always a plan to purchase any future vehicles when the time arises.