"Great BBQ and well made"

BBQ was delivered on the date requested. No issues with any items damaged etc. Went together really well with no issues. A few tips for people whilst assembling. I built the BBQ on a table at waist height (Outside Table), The adjustable handle bracket needs fitting with the tray (I missed that in the instructions). It is well made and the screw pack / nuts that is supplied is well labelled. Bought the cover as well and that fits nicely. Just need to road test it now but very pleased with it.

"Sarah from CosmoGrill "

The BBQ looks great but this review is about Sarah, thanks for your help over chat, great customer service thank you very much for your help and and sending the Invoice 😉 😂 thanks again. Now I just need some sun to test the BBQ.

"I have ordered but not had the delivery…"

I have ordered but not had the delivery yet and you are asking for ratings. A bit immature I think

"Great product & support"

Great product & support. Thanks Kiran.

"the iron of the cover was punctured."

While tightening the screw of the top cover, the iron of the cover was punctured. But price is nice. I am still using.

"Excellent fast delivery"

Excellent fast delivery took a whole to build but hubby did well!

"Excellent Customer service!"

I ordered what I thought were the right parts for my bbq but when they arrived I realised they wasn’t, called customer service and they sorted out the return/refund and sent out the correct parts that I needed - brilliant customer service and communication was excellent!

"confusing manual,but."

Despite having a somewhat confusing instruction manual the grill was relatively easy to assemble and all parts fitted without "persuasion"
Follow up to some concerns was brilliant, Thanks to all.

"Got there in the end"

Started of with a couple off problems but got sorted quickly so ended up a happy customer hopefully the problems I had mean no one else ends up with the same problems but would definitely order again was kept up to date as too what was happening all the time so thank you for the good service

"Good quality BBQ"

Good quality BBQ. Easy to assemble. Good even heat across the grill. Easy to clean. Would definitely recommend. Had a slight issue with the thermostat, sent an email and replacement was sent and received within 2 days. Excellent customer service.