"Terrible communication"

The communication from the case handler was terrible throughout, even when a complaint was raised, this was not acknowledged. Client missed completion twice due to poor communication and organisation from the case handler.

"Easy to use portal and regular updates"

Easy to use portal and regular updates

"Easy to use service"

Easy to use service, with a quick response from the service providers.

"Great service and communication from…"

Great service and communication from Mahenoor for one of my clients on their recent remortgage that completed today. Would highly recommend him.

"Rory was exceptional"

Rory was exceptional. After a difficult onboarding process, he really took ownership and I would highly recommend to friends and family. Selena was particularly helpful as well.

"Good communication and service was…"

Good communication and service was EXCELLENT from Kimiya. Each time a query or email was sent for any reason, there was an immediate response which is a refreshing change as some solicitors from other firms, ignore you for the entire process. Gorvins are professional and proactive. Will certainly use them again and again.

"Service was shocking"

Service was shocking, would not recommend. No updates, no communication, calls not returned, charges added with no explanation. No action when complained.

"Slow progress to remortgage "

This was a simple remortgage for a client but slow progress and only completed after we put pressure on the case handler to get on with it. Should really have completed in mid-January but took 4 weeks longer.

"excellent service really quick and…"

excellent service really quick and efficient will use again

"Lucy Le Bas from Kingsley Bond was…"

Lucy Le Bas from Kingsley Bond was absolutely amazing. She was super efficient and communication was excellent. I would definitely recommend