"The Rolls Royce of service"

Where to start?!

After a major flood at our business in July ‘23 we (wrongly) assumed plain sailing because we had insurance. After a horrendous experience with insurers loss adjustor we realised that we needed expert help. After the usual Dr Google check we decided to go with Harris Balcombe.

Thank god we did.

Insurers spent months messing around with liability, policy wordings and sums assured and it was solely the work from Chris Edmunds and Cranston Watts that navigated us through that period. Both were phenomenal in getting us the money we needed.

A very special mention has to go to Cranston who genuinely understood our personal situation and never stopped pushing for the outcome that we needed. He worked so hard, badgered those that needed badgering, leveraged anything he could and genuinely cared what happened. (@HB he needs a good pay rise!)

You might be thinking ‘why pay a fee’? - the insurers loss adjustor said the very same thing. Why? Because they don’t want you to use a firm like Harris Balcombe because it increases their liability significantly. They know they can get away with paying less without a good loss assessor like HB. Whatever these guys charge you you will absolutely receive far more than you would have done even with the fee paid!

Cannot recommend them more.

"Best service, Highly Recommended professionalism"

I recently had the pleasure of working with Gareth Philips, and I can confidently say he lives up to his reputation as a highly recommended professional. His professionalism and expertise were immediately apparent. Gareth took the time to listen attentively to my situation and asked insightful questions to gain a complete understanding of my needs.

The advice Gareth provided was not only well-considered but also actionable. It was clear that he has a deep understanding of his field and is adept at translating that knowledge into practical guidance that can be readily implemented.

Based on this positive experience, I would wholeheartedly recommend Gareth Philips to anyone seeking his expertise.

"Insurance claim"

We had an insurance claim which wasn't progressing and approached Harris Balcombe for assistance. It was a very long process mainly because of the insurance company but Harris Balcombe and Mark Harris knew how to navigate the process. At the end we were very happy with the result.

"High Quality, professional and efficient service"

George Holloway-Stone assisted us recently with a significant fire loss claim. He was exceptional from start to finish in guiding us through the process, advising us and keeping us well informed at all stages. He was able to conclude matters in a very efficient and professional manner.

"Mark Burke’s knowledge of insurance…"

Mark Burke’s knowledge of insurance claims and the policy was second to non. His attention to detail and ability to argue our complex claim was conducted very skilfully and indisputably concluded to a very satisfactory outcome. Thank you Mark.

"Following a house fire and needing…"

Following a house fire and needing advice of what to do and what to expect from our insurance company, I spoke to Andy.
Thank you for your advice and answering all my questions, leaving me knowing what to expect.
Just the reassurance of speaking to someone was invaluable.

"We could not recommend Jonathan Ingham"

We could not recommend Jonathan Ingham, our Harris Balcombe loss assessor, more highly in connection with the flood we experienced in December 2022 as a result of a burst Thames Water water main. In the face of appalling inefficiency and incompetence shown by our insurer and its agents, Jonathan battled successfully on our behalf, showing extraordinary levels of persistence, patience and diplomacy.

"We have recently concluded an insurance…"

We have recently concluded an insurance claim handled and managed by Cranston Watts of Harris Balcombe. The whole experience has been excellent with fantastic attention to detail to ensure nothing was overlooked. The outcome exceeded expectations and has really helped during what has been a very challenging period. We would fully recommend Harris Balcombe, many many thanks Cranston & Alex

"Harris Balcombe- Excellent."

Harris Balcombe were recommended to us by a previous client.

From the very beginning their care has been excellent.

Jonathan Ingham was appointed our assessor and he has been outstanding.

He has supported us throughout our claim with his brilliant knowledge and understanding of everything it entailed. He always kept me up up to date and would always get back to me if he was busy. Without his guidance I am not sure where we would be.

We are so very very grateful for his kindness and support through what has been a very challenging time.

Many many thanks Jonathan and Harris Balcombe.

Jane Whitehouse

"First Class Experience "

Our company have been a client of Harris Balcombe since 1987 and they never ever fail to come through .
They have saved us with a positive outcome on more than one occasion.I couldn't recommend a company higher ,.