"following up nicely"

follow up call 10 months later was really nice to receive. The company offered to provide a front basket for the 4 screw attachments on the front of the bike which is a nice gesture.

"Great value for money"

For the money the bike is really good value. Compared to more expensive bikes, the quality of the build is lacking in certain areas, but it's half the price of other bikes that I've looked at. I had to wait longer than expected for the delivery, it was 7 months in the end

"Had the bike around a year "

Had the bike around a year . Have done a some miles , Battery last well and good miles. Good all round bike. Had a small problem when I first used it with remember what number to put on[like lights] ,but after a month it was ok. So everything's been OK good e bike

"Gin e-bike buzz"

My Gin e-bike is very well manufactured from quality components and is an absolute buzz to ride. Who could have known e-bikes could be such fun. My local landscape has many disused railway lines converted to bike paths - and now distance is no problem, I am free as a bird!

"Great bike for a great price "

The Gin e bike is extremely well made, good quality parts, and great value for money compared to other bikes in this price bracket!
The battery life is fabulous and after a couple of charges improves the range as well. Shimano gears are easy to use and match up really nicely with the range modes of the electric motor giving smooth transition throughout your ride!
Brakes are top notch and slow you down very quickly and smoothly, and along with the front suspension gives you a feel of confidence.
Would definitely recommend buying a Gin E bike, customer service is great and how many other firms will ring you up and ask if you’re satisfied with your purchase?
Very pleased 😀 and I look forward to my rides both on the road and also on tracks and rougher trails as motor easily copes in all situations!
I certainly am a big fan 👍
Thanks again
Mark Clayton

"Had to wait but Bike is excellent"

We had to wait a long time for our bike, and it was sometimes hard to get real information. However, we now have the bike and it is excellent. Easy to assemble and a complete package. Seems excellent value.

"First impressions are good"

I'm writing this review after having ridden less than 50 miles and mostly on road. My initial reaction was how heavy it is, but I gather that is par for the course for e-bikes and I have been used to an alloy Claud Butler.
The bike was very easy to assemble. The power assist is impressive. It makes cycling really easy unless you want to go any faster than the assist helps you with.
The downside personally is that I am 73 and lifting the bike is almost an impossibility, which I just about managed to do to get over a footbridge!
The battery is massive so I have reason to think that the range will be very good.
Ideally bikes like this should be aluminium, not steel, but that would impact price.
The long lead time on delivery was painful, but I had a number of emails and a couple of helpful phone calls, so as a start-up company they are doing their best.
If like me you are looking for a very reasonable purpose built e-bike you could do a lot worse.

"Great company to deal with"

Great company to deal with. They kept in regular contact as the order progressed. There were some delays, but these were compensated for by upgrading the package, at no additional cost, well done !
The bike arrived well packaged in perfect condition, it was simple to finish the assembly. So far it has proved to be reliable, smooth comfortable & quiet in use, in fact we are seriously considering purchasing a second one, that’s a true sign of satisfaction. All in all a good company to deal with, supplying an excellent product at a reasonable price.

"Ordered my Gin X e-bike after comparing specs. on similar priced bikes."

Ordered my Gin X e-bike after doing research on bikes at this price point, looking for bike with good performance/features for the money.
Took approx. 3.5 months from placing order to delivery from China so had to be patient (only reason why 4 stars instead of 5 stars), but was kept informed of order/delivery progress by Gin X in UK - worth bearing in mind if you are in a hurry to get a bike.
Very happy with the bike: arrived very well packed in a large box and partially assembled. It was easy enough to complete the assembly with the tool kit that came with the bike. Matt black finish looks good.
Have enjoyed initial ride outs on the bike - the pedal assist system plus e-throttle makes cycling in hilly area a lot easier and more pleasurable!

"Best value for money E bike out there"

After having researched the market for a couple of weeks, I came across the Gin X crossbar online.
Its a highly specked bike with quality components, well built and fantastic value for money.
The 48v battery powers a 250w (limited) powerful torquey motor which handles the hills where I live with ease.
The bike arrived on time as promised, and Gin were a joy to deal with.
If you're in the market for an E bike then I would not hesitate in recommending the Gin X and would advise checking Gin out before parting with your cash on a more expensive and less capable machine.
The support team were extremely helpful prior to purchase and this contributed greatly in my decision to opt for the Gin X.