"I purchase a GIN X step-through…"

I purchase a GIN X step-through electric bike. Once ordered I was fully kept inform on how my bike was progressing including photo imagery. It arrived on time. It took me around 45 minutes to fully assemble. What a exciting electric bike the GIN X is, fantastic in every way. The support team are on hand to help and advise in any way. Leave a online message and they are quick to get back in touch.
The bike is truly amazing, I have enjoyed every minute of the ride. I have not yet found a negative. Tremendous value when I bought mine.
Can recommend it with confidence.

"ginx 500 best electric bike great price"

Waited over 6 weeks for delivery of my gin x 500 bike but it was well worth the waiting for l am over the moon with my bike this is the second electric bike l have owned and the ginx 500 is a far superior blke and almost half the price , l had an issue with the charger and Joseph was very helpfull and sent out a replacement straight away the support staff have been first class

"Great company, great bike"

Great company, great bike. The customer service as I enquired about the bike was top notch, I was given a date of dispatch if I purchased the bike and the agreement was met. Once the bike arrived the set up was simple and straightforward (however time consuming so set apart a few hours) , the parts are of high quality and have survived a harsh winter or riding over bumpy and muddy terrain almost daily. The battery performance is perfect with the battery being around 50% after about 30km of riding as a tall heavy individual with a heavy backpack going up and down steep hills I could not be more satisfied. One small issue with the bike is the battery meter. It strangely decreases as you cycle leaving you stressed that you are going to run out of charge, this never happens of course and the battery level returns to normal when you stop, I also found the reading a bit inconsistent with some full charges getting me farther than others, but that is a minute and unimportant issue when putting into perspective the price of this bike for such a high quality, very impressed and a shout out to the customer service team they have been stellar throughout.

"New Gin Foldable Mobility Bike"

As a 67-year-old with a history of health challenges, including eight heart attacks, a double bypass, and six stents, I rely on e-bikes, which I call my "mobility bikes," to maintain an active lifestyle. Recently, I had the pleasure of purchasing the Gin Fold-Up Bike, and it has truly exceeded my expectations.
I folded the bike to fit into my car, which was a straightforward process, and took it to Cleveleys Beach. Once there, I reassembled the bike with ease, adjusted the handlebars and seat slightly for comfort, and set off on an 8 km ride.
The Gin Fold-Up Bike performed flawlessly. The gears shifted smoothly, the power ratio was perfectly balanced, and the overall ride quality was exceptional. It handled the route beautifully, offering a smooth and enjoyable cycling experience.
For anyone looking for a reliable, high-quality fold-up e-bike, I give a massive thumbs up to Gin. It’s practical, comfortable, and perfect for riders of all ages and abilities. Highly recommended!

"Gin ebikes"

Very good bikes if you are on the larger size. These bikes are medium to larger size, so if you need a slightly smaller frame at the very least try the bikes beforehand to see if you can ride comfortably. I found mine to big and a little heavy. So, had to go back.

"The bike is very good."

The bike is very good.
The build quality is excellent.
Putting the bike together was easy with very good videos to guide me through the process.
It came with lots of accessories, soft gel seat, rear light, which I replaced with a brighter rechargable unit. The pannier bags would be great for shopping of touring, but as I will not be doing this I just bought a small bag to strap in the rear rack.
I only managed 130 miles before the winter weather set in, but the more I used it the better the riding experience was.
Most of the time I leave in third gear and power setting two. I only needed more power to get up steeper hills [ not to many of thoughs in south Norfolk ]. Getting the balance between power setting and gear selection soon became easy.
Range wise, I actually contacted the company because I thought the battery indication was faulty as it did not appear to be showing ay decrease in capacity as I put the miles on. But it did show a drop after around 40 miles, and still had plenty left.
I would not be surprised if it was possible to get 80 miles+ on a full charge at level two power setting.
The bike is quite heavy, as are all battery bikes, but that soon disapears once in motion.
The abilty to set off at junctions using the throttle will be great for older riders [ not allowed in the uk though ].
One thing the company needs to improve is the communication with buyers. I ordered mine in July and was told I would get weekly updates on build and delivery progress. I did not receive any, and had to contact Gin several times to find out what was happening, it arrived late October. This is the reason I give this review 4 stars and not 5.
Having said that they have contacted me a few times since it arrived to ask if everything was ok and if I was enjoying the riding experience.

"Very pleased with my new Gin E bike. "

Very pleased with my new Gin e bike. Excellent quality and impressed with its performance, especially with the battery assist and how far you can go between charges.
I’m no spring chicken and the help it gives on long steep hills has changed my outlook on cycling generally.
The Gin team have been great and helpful throughout, I cannot fault them. They even contact me every now and then to check all is going well.
The only downside side is you have to be prepared to wait for your bike, as they are built to order, which with all the extras was outstanding value.
Suppose you have to wait for all the best things life.

"Finally arrived and a brilliant bike!"

Despite a 3 month wait the bike is finally here! It is amazing a really excellent ebike . Looks and rides brilliantly. It was a close call about giving just 4 stars due to the wait for the bike but the quality has negated that hence 5 stars.

"Well worth the wait"

Well worth the wait. An excellent e bike fully equipped with loads of extras. Easy to assemble, lovely to ride with an abundance of power assist if required.

"Frustrated and disappointed "

Ordered a bike 3 months ago still no sign. I asked for a refund and they want to change me a massive change to cancel. Utterly frustrated and totally disappointed. What ever you do don't buy from these people!