"Pair of stays for mudguard"

I bought a Etourer e bike (ex-demo) end of October it was missing 2 front mudguard stays. I ordered the stays together with bolts £4.99 plus £5.95 delivery, a bit steep for two pieces of wire, but hey ho. Package arrived in a few days containing only one wire. Phoned straight away, they apologized and sent the balance a few days later.

"bought an electric Surge cycle"

bought an electric Surge cycle, late on a wednesday, and delivered on the Friday, i make it 10 working hours from ordering to delivery, can't be more pleased with Pro Rider Leisure ,

"I am so pleased with my new golf cart …"

I am so pleased with my new golf cart the new design with the different colours looks great . pound for pound this must be the best golf cart on the market. As this was my second golf cart from Pro Rider, I wanted to make sure or a couple of things, like do my winter wheels interchange from my old to my new, the customer services person I spoke to explained everything nothing was too much bother well done

Ken

"Very well constructed good value …"

Very well constructed good value products, I have a spin bike, a golf trolley and a treadmill and. am delighted with them all. Excellent customer service too when I have needed to call them for orders and a replacement battery for the trolley. Thoroughly recommended company and products

"Helpful service and price match…"

Very helpful salesperson when I tried out an electric bike. When I rang to ask about a similar offer I had found online, they matched it without delay. Although I called to pick up the bike, it wasn't in sotck, but they delivered me one within a few days. Great service.

"Super-fast and efficient service"

Very fast and efficient, I would have no reservations recommending Pro Rider Leisure for the servicing of a golf trolley.

"Customer service to set you aside."

The measure of a company is in the customer service. I would love to say that I never needed to use this but as sometimes happens a battery that was purchased started to drop charge and had to be sent back to the company.

This was duly picked up, tested and replaced with a new battery within 7 working days.

My 72 year old father can get back out on the course now and only has the weather and his swing to complain about.

Thanks
Mr John McDougall

"A VERY PROFESSIONAL COMPANY."

Delivery in two days, very good service indeed. The motorised golf trolley is of good quality and very easy to put together, well pleased with the product and the company.

"Superb bike, beautifully engineered."

Incredibly speedy response to my order by Phone late on Saturday, the bike arrived Monday afternoon, having been taken initially to the wrong address. Unfortunately, the cardboard package was badly torn in several places (the Carriers responsibility) but fortunately, the bike (as far as I could see) was undamaged.
I was very impressed with the machine itself, a StepThrough Electric City Bike, ProRider Connect. Beautifully engineered, immaculate finish and every component well designed and functional - everything to a quite unusually high standard.
The Owner's Manual was, in some places, inadequate, and the illustrations not entirely applicable to the model. Some warning regarding the electric power levels (ie. level 3 is not the maximum, p.17 of the Manual), would be helpful as initially I shot off at setting 5 and fell off just before hitting my parked car. I have fallen off twice more, mainly due to my age (85) and my difficulty without having the usual back pedal type of freewheel (there is a cautionary note in the Manual).
However, it really is a superb bike and I give it a 5 star rating. I am enjoying riding with or without power assistance, and have already achieved 15 mph at level 3 electric power. I dare not try level 5 again until I have fitted a much louder bell!

"We purchased 2 pro rider electric …"

We purchased 2 pro rider electric bikes, to say we are delighted is a understatement, I am a big girl, and it sturdy goes like a dream, we take them on our motor home and have travelled as far as turkey and we constantly got asked were we brought them, I hope you got more custom from our recommendation, had a small problem with the bike which your team resolved very quickly under warranty, brilliant service, we would highly recommend thank you.