"bought a pro rider golf trolley from…"

bought a pro rider golf trolley from pro rider leisure about 3 years ago ,service was brilliant,delivery was next day and have had no problems with trolley. so had no hesitation in ordering a second one for my husband..Again excellent service throughout.. Delivered next day as promised . very reliable company
from mrs m moody a very happy customer

"7 1/2 year old Pro Rider Electric Golf Trolley"

The axle snapped today on my 7 1/2 year old Pro Rider Electric golf trolley which I bought new so I called the company and spoke to Tom Wharton about the cost of repair. I explained to him how long I'd had it and that I was still using the original 36 hole battery, playing golf 52 weeks a year, at least twice a week doing 18 holes a round. However it was continually running on the amber light so maybe didn't have much longer. The company serviced it a couple of years ago, updated it for less than £100 and its been good until now. With the cost of repairs and a new battery I was looking at £100+ so I decided to go the whole hog, retire my trusty trolley and buy a new one. I'm now looking forward to my new trolley and another 7+ years (if I live that long! I am nearly 80).

"I visited the Northampton showroom and…"

I visited the Northampton showroom and I was impressed with the quality of knowledge and customer relations provided by a pleasant female assistant. The golf trolley I purchased has performed well and is excellent value for money compared with the market. The only comment I would make is that the battery is heavy and an alternative smaller one (like the Hill Billy) should be available. Having a service team locally is an added bonus.
Anton

"They shipped the goods promptly"

They shipped the goods promptly, which arrived on time. Our order was for two Prorider Grid folding electric bikes which my wife and I are delighted with.

"The ease at which I could buy the item…"

The ease at which I could buy the item i wanted was superb. It was delivered when they said it would on the phone. However, I would have liked a confirmation email as they had asked for my email address.

"my golf trolley ,,,,,"

my golf trolley i just purchase i am very pleased with it,s looks
it,s performance with it,s 36 hole battery.. yes i did have a small problem
but with no fuss what so ever, tom and his team of tec people soon put me right ,,,i know my friends are a bit jealous ..with the build quality and price .
i would highly recommend,,,,, you will not be disappointed

"Tom Wharton - OUTSTANDING"

Amazing customer service received from Tom Wharton recently. I called to report a fault on my bike and Tom dealt with this so efficiently. He responded to several emails over a few days instantly and was extremely polite whenever we spoke on the phone. I really felt he was there to help and he resolved my issue very quickly. Tom is a real credit to your company. Good customer service is hard to come by these days having worked in the industry for many years I know what it takes dealing with such an array of customers Tom has all the right skills. Please pass on my thanks and if there is any kind of reward it really should be given to him.

"Pro Rider Leisure"

I have found Reanne Chambers @Pro Rider extremely helpful and accommodating.The issues I've had with my Electric golf trolley have been swiftly dealt with and resolved with the minimum of fuss which is very reassuring.. thank you Reanne

"Appalling service"

I have purchased 2 electric bikes from this company and was very happy until one of the bikes developed a clicking noise this was collected by them at the end of September, after ringing them weekly I got the bike back but it still had the clicking noise, the courier collected the bike over 2 weeks ago and pro rider still have not got the bike from the courier, if you buy a bike from this company you want to hope it does not need a repair as their service is appalling in the last 11 weeks I have had the bike for 1 week, I will be lucky to see the bike any more this year

"recommended by a fellow golfer."

recommended by a fellow golfer.
Brought an electric golf trolley for my partner as a Christmas present. also purchased the winter wheels at the same time. very impressed with the fast and efficient service I received, as I lived nearby I was able to pop into the showroom. Very impressed by all the other products they sell.
Update:
Finally been out and used the trolley. easy to assemble, easy to follow instructions and easy to use trolley. Result = very happy golfer.