"Friendly and efficient"

I want to thank Pro Rider for excellent help when my golf trolley of 5 years had a problem. A prompt answer to the phone call for advice gave me the cause and treatment for the problem, when I feared I was going to have to invest in a new one. Spare parts were immediately sent, and with the instructions given on the phone, the repair was easily done.
Friendly and efficient service - can't be beaten!

"Excellent customer service"

I purchased my Pro Rider golf trolley last July, it arrived within 3 days of the order. Since then I've used the trolley extensively in all weather without any issues whatsoever. However recently the wheels started detaching from the axle. I reported the issue to Pro Rider Leisure who immediately replaced both wheels and advised me to keep the "old" ones for spares.
The Pro Rider golf trolley is fantastic value for money especially with all the accessories included in the price, I would highly recommend the Pro Rider golf trolley and Pro Rider Leisure for their excellent customer service and support, it could not have been better. Thank you Pro Rider Leisure.

"Pro rider electric golf trolley"

I bought a pro rider electric golf trolley on Tuesday ,today was my first game using the trolley quality trolley was well above my expectations a bargain at £199.99 would recommend this trolley to anyone

"I purchased the Pro rider Easyfold…"

I purchased the Pro rider Easyfold Deluxe Portable mobility scooter. I was pleased with the service. My queries were promptly answered by the girl on the phone. It was quickly received and well packaged. I have taken it to the USA and there were no problems getting it on the flight or through the airports. It folds down really easily and putting it back up is very fast. When it's folded up the battery automatically disconnects. It needs an air safety plug if it is left up when flying. My only issue is that it started by a switch button so you can't secure if you leave it unattended. Other than that it's a good purchase and value for money.

"goods as described"

goods as described, quick delivery. only problem no order number or invoice received by post, or electronic means or with product. no problems with the product.

"I purchased a e tourer electric bike…"

I purchased a e tourer electric bike April 2016 I phoned for a couple spokes for back wheel due to pot holes on the road's just to find out the e tourer electric bike has been discontinued and no spares are available what's the point of selling a electric bike when you can't get the spares

"Great customer service"

Ordered two of these bikes while on holiday in Spain. They were delivered to a friend so it was several weeks before we got to look at them.
On test riding them one of the bikes was perfect but I noticed that the other one had a problem with the headgear. I contacted Amazon to organise a return and within 2 hours was talking to Tom from the prorider technical support team. The case was talked over and taken straight to the CEO. Tom kept me appraised of the state of play throughout the afternoon and by close of play a new bike was on its way. I received it today and I now have two beautiful electric bikes.
Sometimes defective items slip through quality control but prorider managed the situation in a highly professional manner and my especial thanks to go Tom Wharton for his excellent customer service.

"Can't rate highly enough !!!"

Terrific company to deal with.....competitive pricing, speedy delivery, and excellent problem solving.....Tom in particular. Can't rate highly enough!

"Everything is perfect about my bike"

Everything is perfect about my bike. Fast delivery, quality stuff, good prices.
My hybrid mens e bike is PERFECT. Battery is amazing !

"I have had a Pro Rider golf trolley for…"

I have had a Pro Rider golf trolley for 12 months now. In that time, I have experienced the following issues :-

- A wheel kept falling off. Once reported, the Company replaced the wheel free of charge.

- The trolley seized up and would not move when switched on. I suspected the Speed Control had gone faulty, and purchased a replacement. That fix failed to resolve the problem, and I spoke to Pro
Rider's technical department to determine a course of action. The Company then sent me a new Main PCB Board free of charge. Result - the trolley is now again operating normally.

On both above occasions, the service from Pro Rider was exemplary!

Charles Wemyss