"Purchased 2 trollies 14 months ago"

Purchased 2 trollies 14 months ago , both have broke down Chinese crap . Customer support no help - avoid buy a decent make powerkaddy or motocaddy

"We ordered two electric ProRider golf…"

We ordered two electric ProRider golf trolleys, delivered promptly and efficiently within a few days to the Isle of Wight. We are delighted with our purchases, and thank all your staff for your helpful and attentive service.

With many thanks!

Pam & Adrian

"Hugely disappointing"

Hugely disappointing. Ordered a kettlebell on April 6th, all processed and payment taken. Chased up via email Friday 10th, received an email reply Tues 14th asking for more details. Phoned to again chase up Fri 17th as no reply. Told they were now out of stock! They were not when I ordered nor when I checked the website the following week. I asked how this was possible and was told there was just one left and someone must have ordered it at exactly the same time as me....I find this hard to believe, it felt very much like I was being fobbed off. Informed I will be getting a refund which will take 10 days.

"Pro rider golf trolley"

I got pro rider golf trolley for Christmas, not impressed with it, without the golf bag on it goes perfect but when put the golf bag on it wont move until i start to push it. I dont know if this is a common thing or one off but its really annoying.

"Terrible experience"

Appalling service, ordered and paid for a bike for my child. 5 days after order was placed I received an email stating the product is not in stock.
No resolution suggested, no goodwill gesture offered.
One very sad child now and a long wait for a refund!
Avoid!!!!

"Excellent After Sales Service:"

Excellent After Sales Service:
I recently purchased a Pro-rider electric golf trolley from this company for approx. £210 about 2 months ago which unfortunately stopped on me during a recent game.

It appeared to be an electrics problem so I contacted the company by phone as the trolley has a 12 month warranty. They immediately arranged to collect my trolley by courier the next day (at no cost to me) and had repaired it within a week.

Tom the engineer returned my phone call from Friday when I enquired about progress. He explained that although it appeared to work OK on the bench test, he replaced the ECU (Electric Control Unit) as occasionally this can have an intermittent fault. The trolley was returned by courier to me on Saturday.

I totally recommend this company and its also an excellent "budget-priced" golf trolley that folds down small and is easy to use.

"Excellent golf trolley"

Excellent golf trolley. Design is well thought out, folds beautifully and works a treat.
Had one small issue with one of the 'extras' - faulty zipper on the rain cover. Contacted service department, immediately replaced with no fuss, Tom was most helpful. Difficult to find better service than this.
Alan Haughey

"I bought demo model, don’t do this"

I bought demo model. I had problems with the electrics from day 1.Initially I was quite impressed with the plug in replacements but after replacing the same part twice in less than a year it wore a bit thin. Finally the trolley got a mind of its own going fast or slow when it fancied. The service department suggested a service at about £100.The report showed most of the electrics needed replacing,clutches and roll pins. I wouldn’t expect this from a trolley only a year old. I must conclude I was sold a trolley with shot electrics. I’m just very disappointed.Perhaps it will behave!

"Beware - an expensive golf trolley no longer useable for lack of a new battery"

I would strongly caution anyone wishing to buy a golf trolley from Prorider as they are unable to provide basic on-going service support. My husband bought a remote controlled Prorider golf trolley with a lithium battery. When the lithium battery wore out recently, as it was no longer able to hold a charge, he requested a new battery. After being told two months ago that the batteries were out of stock, he has now been informed that the batteries are no longer available. Re-chargeable batteries of necessity eventually wear out and one expects to be able to simply buy a replacement. My husband's only option now is to purchase a new trolley. Needless to say he will not be buying another Prorider.

"My Ebike arrived excellent quality…"

My Ebike arrived excellent quality fantastic price .. everything went smoothly support excellent top eBay seller. Price was up to 40% better than anything and quality a 250w motor £450 delivered. UK designed..
.I am so happy after I tested an Ebike on lime rental... Same strong build. Recommended*✓✓✓✓✓