"Shocking"

I'd like a refund
Have to to request it on hers as no one has replied to my emails..
No one answers your phones as they are diverted to emails..
My item was ordered weeks ago and is so late it's missed my 3 year olds birthday
Order number 39589
Hang your head in shame you disgrace of a company

"I personally wouldn’t bye one I had…"

I personally wouldn’t bye one I had mine as a birthday Christmas present looks good but I’ve done less than 30 rounds the first set of tyres came off the rims while playing I had to bye another set from pro rider they also came off the rims I’m now on the third set which pro rider didn’t charge now the wheel keeps falling of as the pin on the axle is broken and I had to purchase them myself again ! It’s a shame first off I was recommending to friends but not anymore and as I’ve read the reviews on here I see pro rider only respond to the positive feedback not the negative ones (I’ll probably get a response now) 🤣

"Brand new electric pro rider axel…"

Brand new electric pro rider axel spinning wheels not spinning. Have put wheels on past split pin and locked. Still not spinning. To say I’m disappointed is an understatement. Can someone help please

"DO NOT BUY PUSH/PULL GOLF TROLLEY."

DO NOT BUY FROM PRO RIDER LEISURE.

I ordered a push/pull golf trolley from pro rider leisure. On only it’s 3rd round of 18 the front left wheel melted off the joint. It’s a massive design flaw. The wheel is on a metal bolt that gets hot while being used due to friction which is inside a plastic joint so it just melts away and the wheel falls off and isn’t fixable and it clearly doesn’t take long for this to happen! Great price for a push trolley and can see why now! Cheap and flimsy - do not buy. Have emailed for a refund as I said I have had the trolley less than a week and it didn’t even last 3 full rounds, hopefully their customer service is better than the product!

UPDATE: Full refund issued.

"DO NOT BUY THIS PRODUCT!"

DO NOT BUY THIS PRODUCT!

Having purchased a golf trolley 6 months or so ago it is slowly falling apart! I have had to have serveral replacement parts sent out. Most recently the battery has packed in. I have been told to purchase a replacement myself & send them the invoice to receive my money back. I have been on hold several hours to customer services & sent an email & tried contacting vis facebook but i cannot get a response or get to speak to anyone. I dont know if the company is even still operating. Avoid at all costs. Extremly poor quality product & even worst customer experience.

"Fantastic service again"

Fantastic service again
Isn’t life much easier when you shop with a company or people you trust
100% satisfied with my new golf trolley I’m actually on the belfry golf course writing this review

"Item : Pro Rider Electric Golf Trolley Brilliant bit of kit"

Now that the winter season is upon us my club has garaged the golf buggies so it's a walk or no golf. I do have a push/pull trolley but decided to take a look at an electric option. After some research including checking the bank balance I opted for the Pro Rider 36 Hole Electric Trolley (lead acid battery). It comes with a range of extras all of which you can make use of so these are not 'functionless' after thoughts. The trolley arrived by courier in very good time. It was easy to assemble which is great as the instruction are a bit vague (my only complaint). The battery itself had a full (well near enough) charge - but check if you buy one - so if wanted I could have unpacked it and headed out for a round. Sturdy construction but light enough to easily lift in and out of the car in its very good quality storage bag. Very quiet. All the functions you need/want on an electric trolley, preset distance x 3, variable easy to operate speed control ... Easy to maneuver. Used it for the first time Saturday and it was so nice not to have to lug a push/pull trolley and I had more energy for playing - my home course is a bit hilly. So if you are looking for a trolley I can 100% recommend this especially for the price, ease of use, functionality and the useful added extras. Also if you are in the market for a manual trolley which for a good one will cost close to and even above £100 put the little extra and get one of these. You will not be disappointed - imo. Can't wait for my next round

"Airwave Strike Football Goal - (EX18015) · Size: 8x6ft"

Purchased a football goal
Airwave Strike Football Goal - (EX18015)· Size: 8x6ft
for my son and unfortunately it broke at the plastic joints within a day. Now a crumpled mess of broken plastic (net is also not fit for purpose). They offered me a replacement; which is pointless as they break, and then eventually got a full refund (minus delivery charge). Perhaps it wasn't meant to be used with real footballs? Disappointing product but appreciate the customer service was quite good. Not recommended to use this goal for real football!!!

"Damaged scooter"

I purchased 2 childrens scooters...unfortunately one was damaged. I emailed company and a replacement was sent out straight away.

"Spare parts are a logistics problem with Pro Rider"

I have had my Golf Trolley for about 3 years or longer and no complaints. Needed a spare part when it was veering off to the left and received promptly. The right tyre has a cuts on the edge which I mange to fix with super glue, for how long is the question.
No tyres in stock replacement wheels not in stock and worst of all they have no idea what is on order or when due.
I import from China so cannot work out why pro rider has problems. I only bought this as Powercaddy or Motorcaddy were not giving free bags at the time.

In fairness to Pro Rider after leaving the review I completed the request to notify me of when in stock and witihn two weeks I did receive an email and ordered the tyres. Review changed to 4 Star