"First I want to say that the after…"

First I want to say that the after sales service from the guys in the field, my chap is called Brett, is second to none. No complaints there.
I have no complaints about the bike in its looks, comfort and features, all good.
But "Huston we have a problem" and it is a big one.
After 11 months of usage I have never gained more than 20 miles for a 100% charge..... EVER.
I live in a relatively flat area of London.
I am a little bigger than some but as big as many of the customers Eskuta proudly display on their Instagram taking delivery of their bikes.
Brett my service man got the charger changed and two weeks later a new battery with an updated thingy inside, but again no more than 20 mile, maybe less now, so like many Electric vehicles Eskuta suffer with a sales team that exaggerate miles to get our money.
I'm not angry just really disappointed as I wanted this bike to work as I love the concept, but unfortunate my brief brush with electric vehicles is over and a Vespa has been ordered. I suggest you do similar.

"Very good savice and electric bike nice"

Very good savice and electric bike nice

"I am a regular customer with this company"

Best service best bike ever good staff and they are always there to help you
the staff is amazing absolutely amazing 👏

"Replacement charger"

Hi, I had lost my charger for the ebike. A phone call to Michael and he had it sorted. Charger arrive by DHL. Great service. Thank you

"Great bike and great service"

Great bike and great service. Delivery and explanation of features.

"Best ebike"

Easy to acquire!
Delivery fast!
Great bike!

"Perfect arrived on time fits straight…"

Perfect arrived on time fits straight to my bike

"Great job"

Hi well this company knows how to look after you and make sure you get what you asked for i dealt with Matthew potter and what a gentleman he was from start to finish kept me up to date with all info.
I spoke to a lad called Michael and another person was really good.
I had to call the office at one stage to make a payment and I chatted to another lad call Matthew but quite on phone but really nice customer service and couldn't ask for any more.
Ok going on to delivery of bike on the morning of delivery I was sent a text where I could track the driver so I could see where he was on the M1 so if u need to pop out u could as you could see where the driver is and when driver Karl got to mine he was so funny set the 2 bikes up for me and made everything was ok and I was happy with what I got.

Overall I would recommend this company to everyone.

"Lead time and correspondence a little…"

Lead time and correspondence a little slow to start but got there,delivery and explanation excellent.
Bike a lot better than I was expecting apart from said mileage as I am only getting 16 to 20 miles.
All said very happy...

"Nice company to deal with"

Good service, good spare parts stock reasonable prices great customer service 👍