"Good service did everything over the…"

Good service did everything over the phone very helpful. The crew that brought out the bed for my 78 year old mom was very pleasant got it set up in know time. Thanks

"Quick and easy "

Quick, friendly and arrived as indicated. Love the tracking app.

"Nov 24"

Nov 24, 2024 we purchased $7,309.61 worth of furniture which included a $1,646.84 recliner. Within 12 days, the arm support on the recliner broke and will now barely hold the arm support in place. I called in to request a repair and was told it would be 3 to 4 weeks before anyone would show up. The repairman showed up Jan 21, 2025 for 15 minutes and said he couldn't repair the recliner and that he'd have to order the part. I suggested taking the part off another recliner and he said they don't do that. I've repeatedly requested a replacement and now their telling me it will be in May 2025 before they can even get the part from overseas!! it's now 4/3/25 and no part replacement.

"Courteous and Efficient "

Michael and his team were kind, quick, and efficient! They did a great job delivering our new recliner couch and setting it up just as I wanted.

"This place is awful"

This place is awful. Bought a very expensive bed from them and it broke down pretty quick. Tried to file a claim and that was a joke and of course denied. Now I am having sciatic pain and having to go to pain management. All other sources of where the pain came from have been ruled out. Now I’m dealing with medical bills AND have to buy a new bed because Bob Mills sold me junk!

"Bob Mills Furniture has an…"

Bob Mills Furniture has an advertisement currently being played on the Lubbock television network. He is making the claim that he is giving you a $2,000 massage chair for free, however he doesn't choose to divulge the fact that the manufacturer of that mattress which by the way retails for $21,000 is offering a 10% discount which would amount to $2,100 discount and so therefore I'm sure that Bob Mills as a large purchaser is getting a better discount than that and so therefore his chair is not actually free it is a form of deception to the public and this type of advertising should cease and desist. The American public deserves to know the truth behind advertising. Just in case people don't realize it salespeople just like police and law enforcement are allowed to lie to you with no consequences and I think this type of practice should cease and desist. So before you go buy a mattress from Bob Mills for $21,000 which in my opinion is a stupid price to pay for a mattress, just realized that you can actually go to their website at the manufacturer and see that this mattress is being offered at a 10% discount and therefore Bob Mills is getting a kickback or a reduction of $2,100 and so you're not getting a free chair just remember people there's nothing in this life that's free other than the air we breathe.

"Recliner was ready & they loaded it up…"

Recliner was ready & they loaded it up for me. All I had to do was sign. Easy! Thx Bob Mills!

"Order was fulfilled in a timely manner…"

Order was fulfilled in a timely manner and the quality as well ask the packaging were what would be expected from a trusted supplier. They did a fantastic job. And the furniture was in perfect condition.

"Quick delivery"

Quick delivery! Also professional!

"The whole process from purchase to pick…"

The whole process from purchase to pick up was very smooth. All of the employees were kind and helpful.