"Don’t waste your time with them"

Don’t waste your time with them. Ordered two tyres to be told they were not in stock and they would be arriving a week later. A week later no communication at all. A week after that I received a message with them stating there had been an internal error and I was to pay an extra £40+ vat for the carriage. (Turns out the tyres had gone up by that amount in those two weeks, strangely coincidental) Instead of honouring the order they want to pass that extra onto myself. I won’t be using them again and I would urge you to look elsewhere. To top it all off when I phoned to discuss the increase in price they hung up on me. Maybe James needs some training on customer service.

"Great advice"

Great advice, goods arrived on time. Everything fitted. Result!

"Another wonderful service from John…"

Another wonderful service from John Craddock after being let down by Demon Tweeks.

"More than impressed"

I have ordered many car parts in the past and always end up waiting days and days for delivery , I did search at many suppliers for the parts and found you to be priced very competitively and delivery was super fast , I was also impressed with the ease of use of your website and professional way in which you invoiced me , keep up the amazing work

"Extremely Prompt"

Order super efficient and exactly as described. On point service.

"Spot on as always"

Spot on as always

"Well worth considering."

Good website, easily navigated. Phone answered promptly when seeking advice relating to products.
Pricing is competitive. Speedy dispatch of orders.
The only problem that I experienced was with Range Rover stub axle paper gaskets.... they are poor quality reproductions that need work to make them fit

"Thanks for very prompt delivery!"

Thanks for very prompt delivery!

"Ordered a part via eBay."

Ordered a part via eBay.
Dispatch time was ok.
Royal Mail appear to have delivered the item to the wrong address. Not John Craddocks fault but their after service was shocking.

I was advised in the first instance that because it has been marked as delivered that I’d have to order and pay again.

The subsequent reply to me asking how to escalate resulted in being told my property access is the reason for the issue and that I need to tell Royal Mail to stop delivering to other addresses….
I can only assume whoever I was emailing took it upon themselves to look at my address on street view…

Useful…

Shan’t be ordering from them again based on this alone. My dispute with eBay is still on going but I’d rather order elsewhere and lose the £6 for this part I am waiting on.

"Excellent service"

Excellent service, good parts availability fast delivery