"An excellent quality product from a company that actually communicates with its customers."

The Cariad range is distinctive and a pleasant change from the usual "industrial" radiator designs. Friends have already commented on the chrome highlights. The example purchased arrived earlier than expected, with exemplary communication from the vendor.

Although not yet used in anger, as it was installed in mid-summer, previous experience with aluminium radiators tells me that I have no doubt that this will do exactly what it was designed for.

"Really great service and advice from…"

Really great service and advice from Lee, had to return a radiator as to big and exchange for smaller, Radiator picked up and smaller size sent , No issues at all , even though in Liverpool,

"NWT Direct were really helpful and made…"

NWT Direct were really helpful and made my purchase easy.

"Lee was very helpful and knowledgeable"

Lee was very helpful and knowledgeable, gave great advice on what to purchase.

"Excellent!"

Fast delivery

"Excellent service from Dave…"

Excellent service from Dave knowledgable and helpful as I hadn't a clue what was needed. Very quick delivery and great products. Thank you!

"Replacement Bracket for radiator"

I needed a replacement bracket for a radiator and was recommended NWT Direct by my original supplier. Very helpful phone call followed by quick delivery and at a good price.

"Excellent Service!"

Excellent Service!

"Very easy to use web site and backup…"

Very easy to use web site and backup helpful

"Stay away"

They’ll sell you a faulty item, then argue the fault and then try to charge a restocking fee. Incredible!

Response to NWT: notwithstanding the obvious. Sensitivity to unshielded wires isn’t a described limitation in the product description and the replacement controller that I am using is working perfectly from the same location. You are simply grasping at random excuses in order to support your unfounded claims. The unit you sent me is faulty and you simply want to charge me in order recover your costs.