"Good knowledgeable help & advice"

Good knowledgeable help & advice given by Lee, quick order and delivery and very happy with product.
They were not however able to recommend anyone who could fit the radiators purchased.

"A mixed bag."

The young man helping me wasn't very enthusiastic but did seem to know what products were available. Having selected my column rads on the computer he automatically added the feet for them to sit on without discussing it with me. I told him I already had feet but he was dismissive and said I needed the feet that you supplied. The feet I have work perfectly by the way.
I have limited access where I am and was told a small van would be arranged and this was listed on the order. However the items came from the manufacturer in a large van and I had to do several trips up and down the hill with the Polish driver (who was very helpful) to get my radiators into the house, all bar one because they had messed up the order. On the plus side NWT were contacted straight away and corrected the issue and I had my missing radiator a couple of days later. The products though I am very happy with and hope they last many years.

"A company that cares and puts the customer first"

The whole experience of making two separate purchases was found to be excellent. Advice given was honest and accurate. Where appropriate alternative solutions where offered. This is a company that actually return phone calls as promised, making doing business with them a pleasure. Website is very easy to navigate, backed up by very knowledgeable Staff with an excellent delivery system

"Good advice and good delivery"

Good advice and good delivery

"Purchased a toilet seat that said was…"

Purchased a toilet seat that said was excellent quality but it’s a cheap plastic one and returns are at your expense and then 25% of total cost taken for restock !!! Absolutely poor company ethics . Steer clear unless you know exactly what part you want …

"Had a Great experience with ordering my…"

Had a Great experience with ordering my radiator ties .when ordering on line my payment wouldn't go through so phoned and the gentleman talked me through my order and payment and within two working days my order was delivered would recommend to family and friends thankyou

"Only bought a radiator and valves but…"

Only bought a radiator and valves but the service was excellent ,very knowledgable and nothing was too much trouble
Loaded into the van as well
Highly recommended

"Excellent service"

Excellent service. Very helpful and quick to respond

"Excellent from start to finish."

Excellent from start to finish.
Colleague named Dave went out of his way to help us.
Bought everything from here.

"Excellent choice and value"

Excellent choice and value. Nice to speak to someone who knows what they are talking about. Will be back soon.