Carpet Warehouse

Interior, Garden and Utilities
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885 reviews
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Customer Reviews about

Carpet Warehouse

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Sandy Wilson

5.00/5.00

"Fantastic service from start to finish"

Fantastic service from start to finish. Exceptional quality carpets
I purchased everything from underlay and carpet grippers to carpet.
Excellent delivery too. Recieved a call from the courier on the day after being notified via email with a day and 3 hour delivery window
Highly recommended 👌

22/10/2024

Lou

4.00/5.00

"arrived quickly"

Samples arrived quickly. After ordering my delivery also came early which was great, meant I could get on with laying the vinyl earlier. The vinyl is good on the thinner side and did tear easily in some places after cutting but overall the floor looks great

22/10/2024

Jo Lyons

5.00/5.00

"Great Product and Great Delivery coms"

The product we ordered is of great quality, at a competitive price. Delivery was as arranged. Very happy from order to delivery and Lino looks great on the floor.

22/10/2024

Anthony, London

4.00/5.00

"The carpet was a good price"

The carpet was a good price. Delivery date was set by the company after purchase so was ok. Delivery turned up a little late & I couldn't understand exactly what the driver/assistant were saying. English obviously was not their first language.

20/10/2024

Mrs Rouge

4.00/5.00

"Decent flooring, terrible delivery service."

The flooring itself is great and good value, however the delivery service is diabolical! Was given 3 different dates and turned up without flooring on van! 4th time lucky. The delivery company don't speak very good English or the drivers.

20/10/2024

Customer

5.00/5.00

"Amazing quality "

Came on time. Great quality and fab! Even carpet fitter was impressed with the quality

19/10/2024

Helen Whelan

1.00/5.00

"avoid at all costs "

avoid at all costs .

ordered and took my money, then called and said they didn't have in what i ordered. then didn't know if they had an alternative colour . at this point i hadn't been given a delivery date so enquired and was told it would be 2-3 weeks to which i politely asked if i could cancel the order as it wouldn't be suitable. this was on the 9th of October. 4 phone calls later, 4 emails, i am still without refund. i keep getting told its a system issue on their side but also not offering a resolution. when they say they will call back they don't, and when i call sales or customer service they now just don't pick up the phone. Abhorrent behavior from such a company

19/10/2024

Customer

5.00/5.00

"Able to use picture or take a photo and…"

Able to use picture or take a photo and visual the product to see what it would look like

19/10/2024

Jane Roberts

1.00/5.00

"Don’t buy from here"

Don’t buy from here! There are much better companies to buy from.

My vinyl arrived bent and left lines when it was fitted that haven’t settled. It needs replacing.

Customer service refused to help (tried to pass the buck to the delivery company), and said that the delivery photos from the delivery company didn’t show it bent. I doubt these photos exist!

Avoid at all costs!

18/10/2024

Susan Perfitt

4.00/5.00

"Good Web site "

Good Web site
Easy to use

18/10/2024
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