"Thank you Chris "

Thank you Chris so much for the stunning flooring. Arrived really quickly and professionally, is beautiful laid and I’m so so happy. Will definitely order again for the bathroom and hallway. 100% happy

"Very easy to order samples"

Very easy to order samples. Look forward to receiving them.

"Another carpet with a hole in it!😩 "

Another carpet with a hole in it!😩
Fortunately I bought enough to work around this. Poor quality control Carpet Wearhouse!

"Scam"

Scam! The items do not arrive! I've ordered samples twice now. First time only one sample arrived in the box but I ordered two, they said they would send out another. This never came. Checked with them on delivery after 10 days- they blamed royal mail for losing the parcel..they said they would send another out. 5 days later still hasn't arrived again and tracking hasn't updated again..im just glad this happened with the samples before I spent actual money with them!

Response to their reply: I have been in contact with various members of your team by email for several weeks now over these samples ( you would know this if they bothered to check ) Its not a very good first impression and due to this I am not convinced any further purchase I would make with you would actually arrive!

"I didn’t receive my retractable knife…"

I didn’t receive my retractable knife in my delivery however everything else was spot on:)

"Very pleased with Carpet Warehouse "

I have bought 2 carpets from Carpet Warehouse, so far I'm very pleased with both the quality and the service.

"Good quality and price "

Good quality and price
Delivered on time

"Good choice & prices "

Good choice & prices , easy ordering & fast delivery.

"Great Carpet Poor Delivery experience"

Carpet was a great price and is exactly what we wanted for son's bedroom. The biggest issue was with delivery firstly I ordered because of the delivery dates that were quoted as well as a good price. Once I'd ordered is where it all started to go wrong. I was given a 3 date range for when it would be delivered which was fine it also said I'd receive a message day before the start of the three day date range with a confirmed day and time range, I didn't. I got in touch with Carpet Warehouse and they said it was in the hands of the couriers. I got in touch again and stressed that I'd bought with specific delivery dates in mind as I was project managing son's bedroom refurb. Again I was told it was down to the couriers. Got in touch again and this time I got a delivery date from the couriers and i'm convinced I only got that because I'd kept pressing Carpet Warehouse. When the carpet arrived it was really good quality, so can't fault them on price or quality but they need to improve their delivery process.

"The flooring is excellent and the…"

The flooring is excellent and the gentleman I spoke to on the phone was so very helpful, even saved me money