Carpet Warehouse

Interior, Garden and Utilities
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885 reviews
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Customer Reviews about

Carpet Warehouse

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Priscilla Barker

1.00/5.00

"Very thin vinyl rips easy "

Floor arrived and it’s a lovely colour. However it is very very thin. Just laid it, put wheels on all appliances for a smooth glide and still the vinyl flooring ripped. Absolutely gutted and it was all laid and now has a rip in the middle of the floor.

07/09/2024

Steph

2.00/5.00

"Not great. "

It costs £20, for delivery when you spend under a certain amount but you do not get to track the delivery. You get messages to pick a 3 hours slot and that is it. When you try communicate with the delivery company about a slot you get no reply.
The quality of the lino is very poor. It is extremely thin. Also, it turned up and seemed fine until we unravelled it, for fitting and it had holes, and tears in it. Emailed and still awaiting a reply because the damage is extensive.
Communication is poor when emailing them about issues, they do not reply or if they do reply they do not answer the questions.
E.g can I have my tracking number please?
There reply ‘it will be delivered ——— and you can pick a slot. No tracking number or delivery information are given.

07/09/2024

TJS

2.00/5.00

"Slow delivery"

Nothing wrong with the product - in fact it was a repeat order for some vinyl flooring - but the delivery was staggeringly slow. Ordered 23 August, delivered late on 5 September. Even allowing for the Bank Holiday weekend that's not good.

06/09/2024

Bushra Zia

1.00/5.00

"Very bad customer service"

Very bad customer service. I’ve ordered my flooring and still waiting for delivery.

06/09/2024

Courtney Webber

1.00/5.00

"Don’t buy!"

Absolutely awful quality vinyl which arrived, even dropping a smooth glass on it splits it. Total waste of money and not cheap either

05/09/2024

Nathan

5.00/5.00

"Quick efficient and good price will…"

Quick efficient and good price will update once carpet arrives

Edit

Carpet is lovely quality for a wonderful price very pleased much cheaper than high street or other online brands

05/09/2024

Mohammad Abdul Kalam

1.00/5.00

"Over a week and I am still waiting for…"

Over a week and I am still waiting for my delivery and you honestly want me rate your service and product. 🤬

04/09/2024

OLUTOYE AMOKO

5.00/5.00

"Good service."

Good quality carpets and affordable prices as well.

04/09/2024

Sp

5.00/5.00

"Great product and delivery"

Good quality product and delivery guys very helpful

04/09/2024

Gary Smith

1.00/5.00

"Not so braw"

Took weeks to come past delivery gate

03/09/2024
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