Tiimely Home

Financial Operations and Advisory
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836 reviews
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Customer Reviews about

Tiimely Home

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Carl Jason Cue

5.00/5.00

"Quick for pre and full approval"

It took a week before we got assigned a credit assessor. But after that it was very quick and smooth to getting pre and full approval.

09/11/2024

Shannon Casey

5.00/5.00

"Very Satisfied"

Refinancing my home loan was very straightforward and completely online. Very happy with the service and support provided.

02/11/2024

Rebecca

5.00/5.00

"We were approved for full finance for a property purchase"

We were approved for full finance for our new purchase in 4 business days!. It was unbelievably fast. The process was simple and seamless as everything is online. The few times I called Tiimely the staff was incredibly kind, courteous and helpful. Our credit assessor Vik stayed in touch every day and went out of his way to process our application quickly. I honestly cannot recommend Tiimeky enough. I’ve already told so many friends and family about them! 10 stars!

01/11/2024

Callum Hastie

5.00/5.00

"Incredible service and support"

Our broker Barb was incredibly supportive throughout the process. It would have been impossible for us to get a home without her.

She always responded quickly and guided us through the many steps with our lender.

She made a very complex process so easy and we will always be grateful.

29/10/2024

GXN MXT

5.00/5.00

"They are easy to deal with and have a…"

They are easy to deal with and have a more open style of communication regarding the home loan we applied for. The big banks don't really care about your individual circumstances, but timely gave us time to support ourselves out.

23/10/2024

Mr. Michael Gerges

5.00/5.00

"Thank you Tiimley"

Quick responses
Friendly team
Trying their best to make things easy

11/10/2024

KN

5.00/5.00

"Truly excellent service"

I'm a first home buyer and had absolutely no knowledge of anything about housing market or home loan application. Everyone at the customer service on the phone and the online chat service helped me understand things I didn't understand and answered all my questions. They all responded professionally yet friendly, and showed me respect. In addition, there was no waiting time till someone start responding on the phone or online chat. Overall customer service experience was 10/10. I am impressed. Really.
Home loan application process was easy and simple. It took me a couple of days to get a pre approval as human had to check my document manually but I was pretty happy. I'm happy with the rate I got as well.
I had to settle ASAP, so I was a little worried about how fast can things go. Tiimely home loan worked pretty fast and everything went smoothly.
I have been in Australia for 10+ years and I think this is one of the best service I ever experienced in the country. Many companies use useless robots answering customers and it results in annoying people even more these days. Given that, I think it's kind of rare to experience this level of good customer service. I truly hope they keep doing what they do.
I can recommend anyone Tiimely home loan with confidence.

21/08/2024

Annelise Skye Gabriel

5.00/5.00

"Great low rate and simple process."

Low interest rate, clear and simple application process, processing time 2-3 days, excellent communication, responsive to all enquiries and questions.

10/08/2024

Jacob Zielinski

5.00/5.00

"Barb you are the the best! "

Barb, as you know you are simply the best! Fast approval and absolutely perfect support!

10/08/2024

Ajay Goel

5.00/5.00

"Exceptional experience"

Exceptional experience

08/08/2024
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