"Easy process"

Easy process, prompt responses and no hassles

"Seamless loan process "

Our loan process experience with Tiimely homes was seamless. The staff was knowledgeable and were transparent in their communication. Thanks to Sumaiya and team for their support.

"Great Customer Service"

Really great service from the team at Tiimely, loan pre-approval process was very quick and easy.

"Tiimely wasted my time"

Tiimely wasted our time. We lived a debt free life and have money in the bank. They flat out said they can’t give a loan because of our credit score…but we are debt free (they had all the paperwork to prove it). It was almost devastating for us, because if you have lived a debt free life and work hard enough to have a couple hundred thousand dollars in your bank-it is not enough for these people. Now we know why a lot of decent, hardworking people find it hard to get a house!

Fortunately for us, we found a broker, Geelong Finance Company whose tagline was “Making dreams come true” and guess what, they did! They got Westpac to grant us a loan with an awesome rate and an amount more than we initially even needed! There is something very reassuring about talking to real people about your future…not just uploading documents to a computer and talking to random people online. Please do not waste your time with “Tiimely”.

"Quick and Easy"

We are happy with the service provided to us starting with the online application until the loan approval. Tiimely is known for its quick response times and a we’d like to personally thank Sumaiya Alam from the lending team for her continued support through the loan approval.

"Tiimely made the refinance process easier than I expected"

Tiimely has a very intuitive and easy to use website to enter all the information required for a refinancing process. They communicated with us in all the process, and even though I wasn't able to take the refinance loan with them (due to my LVR being slightly more than 80% after inspection) I think their service was really good, and I look forward to being able to do business with them once my LVR allows (they have the best home loan rate in the market at the moment, at least according to my own personal research).

"Friendly and easy to deal with"

Friendly and easy to deal with
Their response time is alway fast and the phone is answered staight away without lengthy hold times or the standard message about "longer than usual wait times"
Most importantly their rates are very competitive

"Clear, easy, fast"

We've been really pleased with Tiimely, super easy to get questions answered via chat, and if follow up was required it was very fast. The process was thorough, clear, easy and fast. Very happy!

"Super quick process and approval when…"

Super quick process and approval when you have all the required documents available.

Online signing process is simple, the verification of id was a bit touchy with new gloss plastic passports but we got there in the end.

"Great rates and friendly, helpful staff."

Great rates and not only that. I had quite a complicated refinance and have had to deal with quite a few of Tiimely's staff. All very friendly and helpful. Especially Sumaiya who was my credit assessor. 10 out of 5 stars for Tiimely!